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Implementation Specialist II - Billing

Company: Southeastern Data Cooperative
Location: Duluth
Posted on: May 6, 2021

Job Description:

SEDC is seeking a Implementation Specialist II to be part of the success in our Vision 2025 mission. This position is open to remote. As part of SEDC's Implementation organization, the perfect candidate will use subject matter expertise, independently configures business processes on a customer-by-customer basis for proprietary utility software applications. Independently configures business processes on a customer-by-customer basis for proprietary utility software applications. Responsible for the Implementation life cycle for projects of for small to mid-sized utility cooperatives This role is responsible for all aspects of the Implementation life cycle. Responsible for software application configuration for customer business processes. Analyze, identify, troubleshoot and resolve issues during the implementation life cycle. Uses information and judgement to make reasonable assumptions and decisions. Trains and mentors level I/II Implementation roles Provides SME for the complete implementation life cycle for the cross functional or interdepartmental teams Communicates between internal/external customers ability to extract and analyze data Bachelor's Degree with 3-5 years of applicable experience About SEDC: Guided by the SEDC Vision 2025 strategy, our leaders have developed 5 stretch goals to achieve a best-in-class organization for our members, customers, and employees. It is a priority that our future team member embraces these goals and demonstrate the behaviors to guide the company to realize success: Act as One Unified Company Put Our Members/Customers First in All We Do Be Known for Our Innovative Products and People Grow our Reputation and Market Share Compete on Culture SEDC was formed in 1976 by a group of Electric Membership Cooperatives with a vision for a single enterprise solution provider to serve data processing, IT, and operational needs to cooperatives, public utility districts, and municipal utilities. Through carefully curated acquisitions and partnerships, SEDC has unified multiple leading-edge companies under its umbrella in order to truly execute that vision. Today, the SEDC Suite serves over 500 utilities across the country with industry leading enterprise software solutions

Keywords: Southeastern Data Cooperative, Roswell , Implementation Specialist II - Billing, Accounting, Auditing , Duluth, Georgia

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