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Senior ServiceNow Developer

Company: University of Virginia
Location: Roswell
Posted on: November 22, 2021

Job Description:

The University of Virginia is seeking a Senior ServiceNow Developer to join the Information Technology Services team (ITS). This position will support ITSM (IT Service Management) through advanced application development. The selected applicant will have the opportunity to support critical operational services and high-priority strategic projects in support of the University's mission.We are looking for an experienced developer to join our team as soon as possible to begin serving as an essential resource for several near-term, time sensitive ITS projects including the Finance Strategic Transformation (FST) ITS systems remediation project, configuration management, and billing integration project, and our next ServiceNow upgrade. This is a full-time salaried position where you can continue your career.ITS at UVA is a phenomenal place to lead, grow, and deliver impact. It's an organization that values results and teamwork. We like the people we work with and the work we get to do. We strive to create a welcoming and supportive workplace where everyone feels empowered to be their authentic selves and share ideas. We embrace a commitment to diversity, equity, and inclusion. ITS values work-life balance and provides flexible work location options where possible. Please see additional information about joining our team (https://cio.virginia.edu/join-our-team) .Duties & Responsibilities Include: Facilitate successful completion of large technical projects as part of collaborative project teams. Design end to end solutions encompassing positive and consistent user experience, alignment with ITSM and ServiceNow best practices, and scalability. Develop and implement advanced workflows, business rules, script includes, client scripts, service portal widgets, Flows, and other scripting solutions. Contribute technical expertise across the platform's applications, to include but not limited to ITSM, ITBM, Security Response, and Integrations. Review and provide recommendations on internal security configurations, compliance, and areas of improvement. Debug, diagnose, and enhance service portal themes, UI scripts, and widgets. Design improvements, new customizations, using CSS, html, AngularJS, and other programming languages. Design and implement integrations with external platforms using LDAP integrations, IntegrationHub, MID Server data sources, as well as custom REST/SOAP APIs. Incorporate total quality into designs, leveraging Automated Test Framework and other available tools to spot defects in sub-production testing, and alert on defects in production environments. Provide expert troubleshooting on complex issues, serving as escalation point to other platform administrators/analysts/developers. Proactively stay up to date in platform capabilities, research and recommend use of new ServiceNow platform features/plugins, to improve the user experience, improve process quality, and educate new team members. Produce system design documentation for developed applications and updated solutions. Additional duties as assigned.Qualifications High school diploma and 5 years of relevant experience, at least four of which were working specifically as a ServiceNow Developer or ServiceNow Engineer. ServiceNow certification as a ServiceNow Certified System Administrator (ServiceNow CSA) or Certified Application Developer (ServiceNow CAD). Preference will be given to candidates with an ITIL certificationBenefits Include: The choice between 3 different health plans; vision and dental insurance; life insurance; benefits savings accounts; starting with 22 days of paid time off a year in addition to 12 or more paid holidays; 8 weeks of paid parental leave; short term disability; up to $4,360 after your first year for combined use of tuition toward a degree-seeking program or up to $2,000 for professional development including classes, certification training and conferences; and more.The selected applicant will be required to complete a background check prior to their first day of employment per university policy.This position will not sponsor applicants for work visas.Anticipated hiring range: $107,000 - $125,000TO APPLY :Complete an application online and attach: Resume or CVPROCESS FOR INTERNAL UVA APPLICANTS: Please apply through your Workday Home page, search "Find Jobs", and search for "R0025267".PROCESS FOR EXTERNAL APPLICANTS: Please visit UVA job board: https://uva.wd1.myworkdayjobs.com/UVAJobs and search for "R0025267"Please note that you MUST upload ALL documents into the CV/Resume box. Applications that do not contain all of the required documents will not receive full consideration. For questions about the application process, please contact Rhiannon O'Coin, Senior Academic Recruiter, rmo2rvirginia.eduFor more information about UVA and the Charlottesville community please see www.virginia.edu/life/charlottesville and https://embarkcva.com/COVID Vaccination RequirementDue to the scope of President Biden's Executive Order 14042 issued in early September,? all University employees, including remote employees, must receive their final vaccination dose by January 4, 2022, unless they have a University-approved religious or medical exemption. The University has updated policy?SEC-045 (http://uvapolicy.virginia.edu/policy/SEC-045) ?to reflect these new requirements.??If hired by the Academic Division , excluding School of Medicine, School of Nursing, UVA Physicians Group, and the Health Systems Library, you will be required to provide proof of vaccination or be willing to be vaccinated by January 4, 2022. Academic employees may apply for a University-approved medical or religious exemption.?Note: ?Some medical and safety-sensitive positions require vaccination and are not eligible for an exemption. For more information on how vaccination requirements will apply to you, please visit the UVA New Hire Vaccination Requirements (https://hr.virginia.edu/covid-19/covid-vaccination-requirements-uva-new-hires) webpage._The University of Virginia, i_ _ncluding the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician's Group and the Claude Moore Health Sciences Library,_ _are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information._The University of Virginia is an iconic public institution of higher education, boasting nationally ranked schools and programs, diverse and distinguished faculty, a major academic medical center, and proud history as a renowned research university.In January of 1819, the Commonwealth of Virginia's General Assembly chartered what would become the University of Virginia. Entering our third century, the University has served Virginia, the nation, and the world by: educating responsible citizen-leaders; advancing, preserving, and disseminating knowledge; and providing world-class patient care. These responsibilities are enduring and continue to inspire our efforts.The UVA Health System is renowned for providing outstanding patient care, educating tomorrow's health care leaders, and discovering new and better ways to treat diseases. The UVA Medical Center and Physicians Group, School of Medicine, and School of Nursing are recognized for their excellence in patient care, education, and research.At UVA, we offer a rich collection of benefits, which have long been recognized and valued for their comprehensiveness and competitiveness in the market. In addition to a robust array of traditional benefits such as health care, time off, and retirement, UVA offers an array of other benefits and services to support faculty, staff, and UVA Health team members with their personal and family needs.We are committed to a policy of equal opportunity for _all persons_ and welcome diversity in all forms. For more information on the University of Virginia and the surrounding area, visit our Why UVA (https://hr.virginia.edu/careers-uva/why-uva) and Why Charlottesville (https://hr.virginia.edu/careers-uva/why-charlottesville) webpages

Keywords: University of Virginia, Roswell , Senior ServiceNow Developer, Accounting, Auditing , Roswell, Georgia

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