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Front Office Specialist (Float Pool)

Company: WellStar Health System
Location: Roswell
Posted on: November 22, 2021

Job Description:

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Responsibilities The Front Office Specialist (FOS) is responsible for illustrating exceptional customer service and focus to WellStar---s patients and customers. This includes greeting customers, registering patients at check-in and check out, answering telephones, scheduling appointments, cash management, and/or adiminstrative functions that support the practice---s operations. The FOS is an important team member in achieving patient experience, employee engagement, and financial goals. This position is considered a highly functioning position where the team member must be able to multi-task while at the same time communicate with various customers. Job Requirements: Required Minimum Education

  • Position requires a high school diploma or equivalent.Required Minimum Experience
    • 1-2 years administrative front office experience in a physician practice or health care setting--
    • Previous customer service experience requiredRequired Skills
      • Computer skills essential. Medical terminology including coding needed (CPT-4, ICD-9, and HCPCS) preferred.
      • Knowledge of insurance filing and requirements.
      • Strong verbal and written communication skills.
      • Must be able to communicate and understand verbal and written English language and display a positive attitude while working in ateam setting.

Keywords: WellStar Health System, Roswell , Front Office Specialist (Float Pool), Administration, Clerical , Roswell, Georgia

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