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Onsite Administrative Assistant

Company: Community Management Associates
Location: Duluth
Posted on: May 15, 2022

Job Description:

Job Title: Onsite Administrative AssistantPosition Purpose--- Performs administrative and general support duties to assist On-Site Property Manager and Board of Directors.--- Performs concierge and administrative duties for homeowners.--- Assists with the collections effort on past due accounts for homeowners in the community.Major Tasks, Responsibilities and Key Accountabilities--- Provides exemplary customer service to homeowners, guests of the community, the Board of Directors and the On-Site Property Manager.--- Assists Property Manager with billing issues and researches account information as needed.--- Assists Property Manager to track and record charges.--- Runs all Compliance, Architectural, Financial and gate reports for Property Manager.--- Refers all request for quotes to the Property Manager for approval.--- Schedules amenities for residents.--- Sorts and distributes incoming mail.--- Retrieves voice mail message and returns or forwards calls as appropriate.--- Maintains electronic and hard copy filing system and efficient information retrieval system.--- Manages Board of Directors and general community email list servers and composes written correspondence.--- Performs clerical duties which include photocopying, faxing, operating postage machine, and preparing large volume documents for mailing.--- Maintains key fobs and access cards and secures the office and telephone system at close of day.--- Assists with any special projects as assigned.Nature and Scope--- Must possess excellent verbal and written communication skills.--- Will be communicating with all levels of personnel, so clear and concise communication is a must.--- Excellent customer service and organizational skills are required.--- Must be accurate, detail-oriented, and dependable.--- Must be a self-starter and can work independently without supervision.--- Must have strong multi-tasking skills and meet reasonable deadlines.--- Must have a positive and professional appearance, attitude, and demeanor.--- Must consistently contribute as a team player.--- May be involved in mildly difficult situations.--- Must have the ability to work independently even when not given a specific task.--- Quick learner with new software programs such as VMS/Brivo/Comweb/Smartwebs.--- Some event coordinating required.Environmental Job Requirements--- Physical demands involve processing, lifting & moving incoming & outgoing boxes (25 to 30 pounds).--- Lengthy periods of sitting, standing, bending, and stooping are required.--- A lot of face-to-face interaction with homeowners.--- Positive attitude especially when faced with stress or tense situations.Education required--- Proficiency in MS Word, MS Excel, MS Outlook.--- The knowledge and skills typically gained through the acquisition of a high school diploma and/or GED..


Keywords: Community Management Associates, Roswell , Onsite Administrative Assistant, Administration, Clerical , Duluth, Georgia

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