USED CAR TITLE CLERK / OFFICE ADMIN / INTAKE SPECIALIST

Company: Carma Automotive Group
Location: Duluth
Posted on: May 16, 2022

Job Description:

Job Description ABOUT CARMA AUTOMOTIVE GROUP Carma Automotive Group is a privately owned used car dealership with a focus on providing a desirable workplace for our employees which allows us to give our customers a great buying experience. As we continue to grow, we are looking for motivated individuals that share a passion for excellence in customer service, process efficiency and overall customer satisfaction. JOB RESPONSIBILITIES Work with the sales department, customers and state agencies to verify financial and legal documents and troubleshoot problems specific to titles Abide by company policy and departmental best practices and procedures and perform other duties as assigned. Process incoming and outgoing titles ensuring transfer ability to buyer in an efficient and accurate manner. Perform all duties assigned by the Office Manager. Must learn, practice and ensure that company policies and procedures and state or federal laws are followed at all times. Send customer's paperwork off to be processed in a timely manner. Demonstrate friendliness with every customer as you follow up about their tag information and interact with their needs. Maintain a professional appearance and work area. Be familiar with procedures for handling all aspects of customer complaints or disputes. Resolve any customer complaints in a friendly, courteous manner. Advise the Comptroller of all serious complaints or incidences. Verify accurate VIN numbers, odometer readings, release of liens, title brands and that titles contain no alterations. Check vehicle titles for accuracy. Ensure that titles are delivered to the purchaser. Maintain knowledge of DMV laws and regulations as it relates to vehicle titles. Stock in vehicles/equipment, make payments when due. Call auctions once a week for titles and or payments. Order supplies, file invoices correctly. REQUIREMENTS & QUALIFICATIONS: MUST HAVE TAG AND TITLE EXPERIENCE MUST BE 18YR OR OLDER VALID DRIVER'S LICENSE DEALERCENTER, MICROSOFT EXCEL AND TITLETEC EXPERIENCE PREFERRED IMMEDIATE CONSIDERATION TEXT: 470-755-7420 LIFE INSURANCE, DENTAL & VISION / 90% Lifetime Membership Discount Program Company Description Carma Automotive Group believes that no organization is any better than the people who work for it. Therefore, it is of the utmost importance that we set high standards of integrity with an enthusiastic attitude in all that we do. We promise to maintain a well-trained workforce and a safe, modern facility in order to render our customers the best possible support and to provide our employees a secure future.

Keywords: Carma Automotive Group, Roswell , USED CAR TITLE CLERK / OFFICE ADMIN / INTAKE SPECIALIST, Administration, Clerical , Duluth, Georgia