Front Office Specialist T2L

Company: WellStar Health System
Location: Roswell
Posted on: March 18, 2023

Job Description:

ResponsibilitiesThe Front Office Specialist (FOS) is responsible for illustrating exceptional customer service and focus to WellStar'spatients and customers. This includes greeting customers, registering patients at check-in and check out, answeringtelephones, scheduling appointments, cash management, and/or adiminstrative functions that support the practice'soperations. The FOS is an important team member in achieving patient experience, employee engagement, andfinancial goals. This position is considered a highly functioning position where the team member must be able tomulti-task while at the same time communicate with various customers.QualificationsRequired Minimum Education:Position requires a high school diploma or equivalent.Required Minimum Experience:1-2 years administrative front office experience in a physician practice or health care setting preferred. Previouscustomer service experience required.Required Skills:Computer skills essential. Medical terminology including coding needed (CPT-4, ICD-9, and HCPCS) preferred.Knowledge of insurance filing and requirements. Strong verbal and written communication skills. Must be able tocommunicate and understand verbal and written English language and display a positive attitude while working in ateam setting.

Keywords: WellStar Health System, Roswell , Front Office Specialist T2L, Administration, Clerical , Roswell, Georgia