Customer Service Representative - State Farm Agent Team Member
Company: Cliff Wilcox - State Farm Agent
Location: Woodstock
Posted on: February 17, 2026
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Job Description:
Job Description Job Description Benefits: Simple IRA Bonus based
on performance Competitive salary Flexible schedule Opportunity for
advancement Paid time off Training & development ABOUT OUR AGENCY:
Ive been proudly part of State Farm since 2007, building a career
centered on service, community, and leadership. I earned my BSIE
from University of Michigan and my MBA from Loyola University
Chicago. Giving back is an important part of who I am. Ive served
as Past President of the North Fulton Rotary Club, volunteer with
Special Olympics, and am an active member of my local church. I
also coach youth hockey, baseball, football, and soccer, which has
given me a deep appreciation for teamwork and mentorship. We offer
a Simple IRA and flexible scheduling to support a healthy work-life
balance. Our office is a place where community values and
professional growth come together, and were looking for people who
share that same passion for helping others and being part of
something meaningful. ROLE DESCRIPTION: As a Customer Service
Representative - State Farm Agent Team Member with Cliff Wilcox -
State Farm Agent, you will generate the kind of exceptional
customer experiences that reinforce the growth of a successful
insurance agency. Your attention to detail, customer service
skills, and desire to help people make you a fit. You will enhance
your career while resolving customer inquiries, coordinating with
other agency team members, and anticipating the needs of the
community members you support. We look forward to connecting with
you if you are the customer-focused and empathetic team member we
are searching for. We anticipate internal growth opportunities for
especially driven and sales-minded candidates. RESPONSIBILITIES:
Answer customer inquiries and provide policy information. Assist
customers with policy changes and updates. Process insurance claims
and follow up with customers. Maintain accurate records of customer
interactions. QUALIFICATIONS: Communication and interpersonal
skills. Detail-oriented and able to multitask. Previous customer
service experience preferred.
Keywords: Cliff Wilcox - State Farm Agent, Roswell , Customer Service Representative - State Farm Agent Team Member, Customer Service & Call Center , Woodstock, Georgia
