Service Training Instructor
Company: Doosan Infracore North America LLC
Location: Suwanee
Posted on: May 15, 2022
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Job Description:
Doosan Infracore North America LLCDescription:
DescriptionDoosan Infracore North America is looking for a
passionate Service Training Instructor to join our dynamic and
growing team in Suwanee, GA. Who we AreDoosan Infracore North
America LLC, headquartered in Suwanee, Georgia, markets the Doosan
brand of products that includes crawler excavators, wheel
excavators, mini excavators, wheel loaders, articulated dump
trucks, material handlers, log loaders, and attachments. With more
than 160 equipment dealer locations in North America, Doosan is
known for an unmatched dedication to service and customer uptime,
and durable, reliable products. Doosan is fast becoming a global
force in heavy construction equipment. For more information on
Doosan -- products, visit na.DoosanEquipment.com .What You'll Do
The Service Training Instructor coordinates and conducts service
training sessions for dealership technicians both domestically and
internationally, as well as for internal personnel. In this role,
you develop and maintain training programs and materials, support
and maintain relationships with affiliate training sites.This role
also assists with the development and upkeep of training materials
for in-person, virtual, and web-based delivery in addition to any
projects as needed and assigned based on the team and
organizational needs.Additional responsibilities include delivery
of service training course curriculum as well as the below
items:Train dealership service technicians in the proper and safe
diagnosis and repair of Doosan equipment.Participate in assessing
training needs and determine procedures and methods of training on
an ongoing basis.Share in the development and production of
classroom and online training materials needed to assist
instruction of system diagnostics and service procedures.Direct
support of regional training locations in the U.S. and Canada.Help
develop, administer, and perform in-house training sessions as
required.Subject Matter Expert (SME) in solving complex technical
issues.Assist the troubleshooting staff with dealer troubleshooting
calls and log calls online.Proofread service-related publications
for accuracy and user comprehension.
Requirements:
Knowledge, Education, and Experience needed to be successful in the
role:Associate's Degree-Technical. Bachelor's Degree
preferred.Experience with electrical & hydraulic systems, diesel
engines and emissions.Excellent interpersonal and communication
skills.Strong time management skills and priority focus.Proficient
with MS Office Suite software.Able to work in a team
environment.Doosan is committed to a diverse workforce and is an
Equal Opportunity and Affirmative Action Employer. All qualified
applicants will receive consideration for employment without regard
to sex, age, race, color, religion, creed, citizenship status,
national origin, disability, marital status, sexual orientation,
gender identity, protected veteran status, or any other status or
characteristic protected by law. Individuals with disabilities who
require a reasonable accommodation in the application process or
who need assistance accessing the information on this website
should call 678-714-6676. The Company's hiring location is Suwanee
in GA. PI174779831
Keywords: Doosan Infracore North America LLC, Roswell , Service Training Instructor, Education / Teaching , Suwanee, Georgia
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