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Sales Education and Content Development Manager (Remote)

Company: Rheem Manufacturing
Location: Duluth
Posted on: August 6, 2022

Job Description:


A Career at Rheem: Where Comfort Is Your Calling

At Rheem, we are dedicated to bringing comfort to people's lives. As a leading global manufacturer of heating, cooling and water heating equipment, we are innovating all-new ways to deliver just the right temperature while saving energy, water and supporting a more sustainable future. It is an exciting challenge that requires a team of talented, passionate people with a diverse set of skills. From engineers to accountants, sales professionals to support experts, Rheem depends on people to power our innovations. Join Rheem, and help shape the future of products that impact lives-every day.

The Refrigeration Sales Education and Content Development Manager will develop and maintain all training materials, in-class and online curriculum, and conduct training at factory and customer locations as necessary. This includes personal responsibility for developing content related to a specific area such as product/technical training or business/programs training. Will develop, manage and maintain all training materials and work with vendors to ensure consistency and up-to-date materials.

This position will also be responsible for maintaining & executing enhancements to HTPG's box load calculation software, RapidSpec, and serving as a Subject Matter Expert for future digital tool development efforts.

This position will serve our HTPG Division. It can be remote, with roughly 50% travel.

What You'll Do

  • Collaborates with the Marketing Manager, sales team, engineering, field support and customers in developing and executing training programs.
  • Oversees and creates engaging, interactive training materials for various tiers of sales, technical support and service agents.
  • Responsible for supporting all new product launches with sales, product, and technical training.
  • Conducts training as needed at HTPG or customer location.
  • Develops and supports a network of trainers that can support and supplement the training department.
  • Defines & executes enhancements to HTPG's Quoting & Box Load Software to incorporate user feedback & drive further adoption/usability.
  • Conducts regular meetings to review updates on training, software enhancements and content development efforts, upcoming projects, budgets, and training calendars.
  • Other duties as assigned.Job Qualifications

    What You Need
    • Bachelor's Degree in related field (Engineering, Marketing, Business) preferred
    • 5+ years' experience in the refrigeration and/or HVAC industry with working product/application knowledge
    • 1-2 years' experience with classroom & online curriculum design
    • Excellent communication skills, written and verbal, with attention to detail and accuracy Ability to manage multiple projects with varying stakeholders.
    • Proficient computer skills and in-depth knowledge of relevant software such as MS Office Suite or Adobe Creative Suites
    • Demonstrated excellent verbal and written communication skills
    • Strong analytical skills
      How To Stand Out
      • Master's degree in related field
        Rheem is an Equal Opportunity Employer

        Notice To Third Party Recruitment Agencies

        Please note that Rheem and its subsidiaries do not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee.

        In the event a recruiter or agency submits a resume or candidate without an agreement, Rheem and its subsidiaries shall explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, will become the property of Rheem.

        Primary Location

        US-RC_US_GA-Berkeley Lake

        Work Locations

        HTPG Executive Offices - Duluth (GA)


        Marketing & Product Management






        Day Job

        Employee Status


        Job Type


        Job Level

        Team Leader


        Yes, 50 % of the Time

        Job Posting

        Jul 20, 2022, 10:54:29 AM

Keywords: Rheem Manufacturing, Roswell , Sales Education and Content Development Manager (Remote), Education / Teaching , Duluth, Georgia

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