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Training Instructor Manager

Company: Doosan Infracore North America LLC
Location: Suwanee
Posted on: September 24, 2022

Job Description:

Doosan Infracore North America LLCDescription:
Doosan Infracore North America is looking for an analytical and team-focused Training Instructor Manager to join our dynamic and growing team in Suwanee, GA.Who we AreDoosan Infracore North America LLC, headquartered in Suwanee, Georgia, markets the Doosan brand of products that includes crawler excavators, wheel excavators, mini excavators, wheel loaders, articulated dump trucks, material handlers, log loaders, and attachments. With more than 160 equipment dealer locations in North America, Doosan is known for an unmatched dedication to service and customer uptime, and durable, reliable products. Doosan is fast becoming a global force in heavy construction equipment.We are proud of our products, people, cultural diversity, and professionalism within a national and global framework!For more information on Doosan -- products, visit You'll DoThe Training Instructor Manager is responsible for ensuring that the technical training programs provided by DINA match the requirements of Global Training Team. Coordinate efforts of the Service Training department to assure continued movement towards timely achievement of departmental goals with the target being total customer satisfaction, which leads to increased sales and market share growth. The Training Instructor Manager will monitor educational, training, and instructional industries for new and better methods of delivering training. Technical knowledge of DINA or heavy construction equipment is an advantage.Service Training:Provide specific training courses on heavy and compact equipment, as well as attachments Training Strategy:Maintain field training requirements in an effective training plan and approach for internal and external (dealer) Dealer satisfaction on training deliveryCross Functional Training Cooperation:Support the development of training material for all functional areas of internal and external personnelIntegration of service training elements into University trainingCross Regional Training Links:Build connectivity with other regions to allow re-using of material built in other regions (rather than building all from scratch)Monitor other regions in order to maintain training material up to datePlanning:Formalize processes to allow more efficient operations and more transparency (such as training documentation library, planning of needs for next year, budget, AOP ---.)Strategic Training Projects:Build specific training plan and approach for strategic product introductions (such as Tier4 engine technology)Delivery, Development, and Presentation: Tools:Monitor evolution of new training strategies and implement new technologies/approaches where and when appropriateTraining Material:Manage with team creation of up to date training material and play coordination role with Technical publication team for planning, production and translation What You'll GetHighly competitive Total Rewards PackageOpportunities to grow your career and industry knowledgeMake a direct impact for the success of the organizationRespect among colleagues and long-term professional relationships

What You'll BringBachelor's Degree, or Technical Associates Degree with 10 years' experience in the industry.Ability to translate needs into action plans and implementation executionChange management: ability to implement methodology changes in a teamOpen communicationAnalytical thinkerStrong organization skillsFact-based decision-makerStrong follow up skillsEffective team builderWillingness to function as a back-up trainer when neededExperience: 7-10 yearsTravel Standard: 50 - 75% Experience in a field position with understanding of the dealer network and current status in terms of technically skilled technicians2 years of management experienceTechnical/mechanical backgroundDoosan is committed to a diverse workforce and is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, religion, creed, citizenship status, national origin, disability, marital status, sexual orientation, gender identity, protected veteran status, or any other status or characteristic protected by law. Individuals with disabilities who require a reasonable accommodation in the application process or who need assistance accessing the information on this website should call 678-714-6676. The Company's hiring location is Suwanee in GA.PI192252849

Keywords: Doosan Infracore North America LLC, Roswell , Training Instructor Manager, Education / Teaching , Suwanee, Georgia

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