Service Training Instructor

Company: Doosan Infracore North America LLC
Location: Suwanee
Posted on: January 24, 2023

Job Description:

Doosan Infracore North America LLCDescription:
Doosan Infracore North America is looking for a tech-savvy Service Training Instructor to join our dynamic and growing team in Suwanee, GA.Who we AreDoosan Infracore North America LLC, headquartered in Suwanee, Georgia, markets the Doosan brand of products that includes crawler excavators, wheel excavators, mini excavators, wheel loaders, articulated dump trucks, material handlers, log loaders, and attachments. With more than 160 equipment dealer locations in North America, Doosan is known for an unmatched dedication to service and customer uptime, and durable, reliable products. Doosan is fast becoming a global force in heavy construction equipment.We are proud of our products, people, cultural diversity, and professionalism within a national and global framework!For more information on Doosan -- products, visit na.DoosanEquipment.com.What You'll Do as the Service Training InstructorThe Service Training Instructor coordinates and conducts service training sessions for dealership technicians both domestically and internationally, as well as for internal personnel. In this role, you develop and maintain training programs and materials, support and maintain relationships with affiliate training sites. This role also assists with the development and upkeep of training materials for in-person, virtual, and web-based delivery in addition to any projects as needed and assigned based on the team and organizational needs. Additional responsibilities include delivery of service training course curriculum as well as the below items:Train dealership service technicians in the proper and safe diagnosis and repair of Doosan equipment. Participate in assessing training needs and determine procedures and methods of training on an ongoing basis. Share in the development and production of classroom and online training materials needed to assist instruction of system diagnostics and service procedures. Direct support of regional training locations in the U.S. and Canada. Help develop, administer, and perform in-house training sessions as required. Subject Matter Expert (SME) in solving complex technical issues.Assist the troubleshooting staff with dealer troubleshooting calls and log calls online. Proofread service-related publications for accuracy and user comprehension. What You'll GetHighly competitive Total Rewards PackageOpportunities to grow your career and industry knowledgeMake a direct impact for the success of the organizationRespect among colleagues and long-term professional relationships

Requirements:
What You'll Need to be SuccessfulAssociate degree-Technical. Bachelor's Degree preferred.Experience with electrical & hydraulic systems, diesel engines and emissions.Excellent interpersonal and communication skills.Strong time management skills and priority focus.Proficient with MS Office Suite software.Able to work in a team environment. Doosan is committed to a diverse workforce and is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, religion, creed, citizenship status, national origin, disability, marital status, sexual orientation, gender identity, protected veteran status, or any other status or characteristic protected by law. Individuals with disabilities who require a reasonable accommodation in the application process or who need assistance accessing the information on this website should call 404-354-4094. The Company's hiring location is Suwanee in GA.PI201948679

Keywords: Doosan Infracore North America LLC, Roswell , Service Training Instructor, Education / Teaching , Suwanee, Georgia