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Advisory Cloud Engineer - REMOTE

Company: Ricoh
Location: Lawrenceville
Posted on: March 20, 2023

Job Description:

Job Description

Come Create at Ricoh

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive a high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information--how it is collected, stored, managed, and shared--to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in yourself

At Ricoh, you can:

  • Choose from a broad selection of medical, dental, life, and disability insurance options.
  • Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
  • Augment your education with team member tuition assistance programs.
  • Enjoy paid vacation time and paid holidays annually.
  • Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.POSITION PROFILE

    The Advisory Cloud Engineer is recognized as a primary solutions architect and is responsible for the system architecture, system requirements, and design. Provides Infrastructure-based consulting services to Ricoh business units both within RAC and worldwide by developing technology solutions within defined budget and business requirements.

    • Responsible for the design, implementation, and maintenance of infrastructure systems including applications, services, servers, management tools, and performance tools.
      Develop solutions for complex technical problems - business requirements requiring the regular use of ingenuity and creativity.
    • Prioritizes multiple high-visibility projects and drives decisions and resolutions for unique complex problems that may not have existing/complete solutions.
    • Takes the lead on the coordination and implementation of complex systems and solutions directives, new technologies, and system enhancements.
    • Typically manages several projects at a time with no supervision. Work is performed without appreciable direction. Precedents are rarely available and require exercising latitude in determining the objectives of the assignment.
    • Strong deductive reasoning skills grounded in understanding fundamentals combined with a systematic approach to getting to the bottom of problems, thoroughly understanding them, and developing complete solutions.
    • Review, advise, and designs standard software and hardware builds, system options, risks, costs versus benefits, and impact on the organization's business processes and goals.
    • Leverages technical expertise to address escalated issues from within the IT organization.
    • Identify, analyze, define, and coordinate user, customer, and stakeholder need and translates them into technical requirements.
    • Assist business units in expressing their needs in terms that can be used to generate valid requirements.
    • Work with stakeholders as well as technical and analytical counterparts to define constraints and develop requirements and concepts of operations documentation.
    • Provide assistance to project or program teams by identifying technical risks and developing mitigation strategies.
    • Performs project assessments, scoping and cost estimates, and implementation plans.
    • Troubleshoot, analyze, and resolve business and technical issues.
    • Serve as an escalation point for issues originating in the operations organizations.
    • Provides advanced technical support for both on-premises and cloud infrastructure environments.
    • Ensures change control and other processes and procedures are followed, and that configuration documentation is completed when systems are deployed or modified.Job Description Continued

      QUALIFICATIONS (Education, Experience, and Certifications

      Typically Requires:
      • Requires technical degree, relevant certification, or equivalent experience.
      • Requires a minimum of 7 years of experience in Information Technology infrastructure support.
      • Advanced project management skills; task-focused and results-oriented delivery.
      • Advanced experience with an operating system environment. Working knowledge of enterprise storage environments
      • Automation usingC#, .Net, PowerShell
      • SQL basic knowledge
      • Strong work experience in managing Cloud Infrastructure, Azure AWSWindows Engineering-Specific Requirements:
        • Advanced knowledge of authentication and directory services (Active Directory), etc.
        • Advanced knowledge of Windows system management tools, philosophies, and methods
        • Advanced understanding of Windows automation (scripting, imaging, installation, management)
        • Advanced understanding of TCP/IP networking (DNS, DHCP, RAS, VPN)
        • Advanced understanding of virtualization concepts and functional working skills with various virtualization technologies
        • Advanced experience with Windows Server OS.
        • Advanced knowledge of shared storage concepts and functional working skills with various shared storage technologies (provisioning LUNs, expanding volumes, configuring RAID, etc.)
        • Advanced knowledge of network concepts and functional working skills with various network technologies, access groups and routing.Cloud Engineering-Specific Requirements:
          • Advanced understanding of Designing, Building, and deploying applications on the cloud and automation framework
          • Advanced knowledge of managing cloud environments in accordance with company security guidelines.
          • Advanced knowledge of identifying and using appropriate cloud services to support applications on the cloud
          • Advanced skillset of Migrating on-premises applications of the organization to the cloud
          • Advanced understanding of Maintaining the usage of cloud services and implementing cost-saving strategies
          • Advanced familiarization with containerization technologies and tools (Docker and Kubernetes)
          • Advanced understanding of different technical cloud features and engineering practices between cloud service providers and what each offers.

            Visa Sponsorship is not offered for this position.

            Ricoh is an EEO/Affirmative Action Employer -- Minorities/Women/Protected Veterans/Disabled.

            Ricoh USA Benefits

            Click Here to view Ricoh USA Benefits

Keywords: Ricoh, Roswell , Advisory Cloud Engineer - REMOTE, Engineering , Lawrenceville, Georgia

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