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Operations Assistant Manager

Company: Microf
Location: Roswell
Posted on: April 9, 2021

Job Description:

At Microf, our vision is to satisfy our customers HVAC replacement needs and help them succeed financially. In this role, you will help us deliver on our vision and build lifelong relationships with our vendors and consumers. You also will demonstrate leadership by contributing to a company culture that supports customers in achieving their financial goals, team members develop their careers, and communities continue to thrive. As part of a team you will play a vital role in living our commitment to the highest ethical standard and maintaining the valued trust of our customers.Principal Accountabilities* Assist with monitoring the Call Queues for Operations* Manage the internal Supervisor Email Inbox * Manage the Funding Email Inbox* Manage Contractor Support queue* Assist with Info Email Inbox, as needed.* Assist with new product testing and development* Assist with managing Operations scheduling and attendance* Assist with RPA approvals* Assist with call escalations & exception requests* Assist with non-behavioral coaching as needed* Other duties as assigned by managementQualifications* Bachelor's degree in relevant field (e.g., Business, Finance) * Excellent data management, analytical and problem-solving skills* Exceptional communication and coaching skillset* Constant improvement orientation and approach* Self- starter with demonstrated ability to successfully complete deliverables with little supervision in a driven and changing organization* Strong interpersonal skills and ability to communicate high-level conceptual material * Detail-oriented; high degree of accuracy* Ability to manage time effectively, set priorities and meet deadlines* Desire/ability to work successfully in a rapid growth company environment INCENTIVE PLAN* Based on bonus plan targets set by EmployerEmployee Benefits* Eligible for participation in the Company's Group Medical Plan and Group Supplemental Insurance Plan on the 1st day of the month following the completion of the Employee's first 60 days of service* Six (6) paid holidays per year* Fifteen (15) days paid time off annually after 90 days of employment - prorated based on the date hired* Eligible for participation in the company's 401(k) plan after one year of servicePowered by JazzHRWPDHnQ5Hsj

Keywords: Microf, Roswell , Operations Assistant Manager, Executive , Roswell, Georgia

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