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Manager Strickland Family Medicine

Company: Northside Hospital
Location: Lawrenceville
Posted on: May 16, 2022

Job Description:

Position DescriptionThe clinic manager of ambulatory services is accountable for the provision of effective, high quality patient care within the Family Medicine outpatient clinics. The role encompasses multiple responsibilities including management and evaluation of clinical practice and patient care delivery; management of human resources; compliance with regulatory and professional standards and interdisciplinary collaboration. The clinic manager of ambulatory services aligns the mission, vision, and values of the Hospital System with clinical practice and educational activities of Family Medicine outpatient clinic. The clinic manager of ambulatory services, as a change agent, is accountable for implementation of strategies that result in positive patient outcomes and works with the medical director of the Family Medicine outpatient clinic and program director of the Family Medicine Residency program to provide an environment conducive for ambulatory graduate medical education. The clinic manager of ambulatory services will be responsible for data collection, internal and external quality improvement activities. In addition, the clinic manager of ambulatory services will also provide clinical care in the ambulatory and inpatient setting within scope of practice.PRIMARY DUTIES AND RESPONSIBILITIES1. Leads the department's monthly meeting, and other related meetings as member or consultant to hospital committees.2. Assumes direct responsibility for leading the quality improvement initiatives for assigned area.3. Develops and sustains an environment conducive to excellence in patient care by:

  • Assessing patient outcomes, patient satisfaction and patient/family responses to therapeutic interventions.
  • Evaluating the processes, resources, and patient care delivery system to assure appropriate medical care for Family Medicine outpatient clinic patients4. Evaluates service line effectiveness in providing for the optimum level of patient care by:
    • Utilizing Performance Improvement concepts in the assessment of redesign of patient care processes.
    • Identifying innovative approaches to the delivery of patient care in the ambulatory setting
    • Supporting the integration of advanced technology in the delivery of patient care.5. Demonstrates accountability for the effective and efficient use of human resources in the provision of patient care by:
      • Planning for appropriate skill mix to support the delivery of patient care utilizing staffing matrix and/or national and industry standards as guidelines.
      • Adjusting staffing/skill mix as needed based on staff competence and practice needs.
      • Utilizing appropriate skills and tools in recruiting, interviewing and selecting new staff.
      • Providing leadership development of the clinical staff through mentoring, coaching and education.
      • Promoting and monitoring continuing education, development opportunities, and certification of staff.The Strickland Family Medicine Center is a state-of-the-art family medicine teaching facility that will help transform the health of Gwinnett community. The family medicine center is focused on engagement between the patient, their family and the broader medical team. Families now have access to medical care from trusted physicians who can meet all of their needs in one location as a range of treatment options are available from newborn care to geriatrics, and including maternity care.Position RequirementsKNOWLEDGE SKILLS AND ABILITIES/LICENSE OR CERTIFICATION REQUIRED
        • Graduate of accredited school of nursing.
        • Currently licensed as a Registered Nurse in the State of Georgia
        • Five years' experience as a registered nurse,
        • Three (3) years leadership experience in a health care setting
        • Required: Bachelor of Science in Nursing from an accredited BSN program.
        • Required: Certified by the American Heart Association in BLS and ACLSKNOWLEDGE SKILLS AND ABILITIES/LICENSE OR CERTIFICATION PREFERRED
          • Registered Nurse (RN) or advanced nursing degree (e.g. NP, PA, CNS, etc.).
          • Advanced degree in healthcare administration, analytics or related field of study.
          • 1 year of care / case / utilization management experience
          • Knowledge of the principles and practices of population health, care management / coordination, and clinical quality improvement
          • Experience working in or with primary care ambulatory settings.
          • Healthcare quality and process improvement experience including training or experience with Six Sigma, Lean or other process management tools and methodologies.
          • Experience with databases, statistics and mapping software/tools.
          • Experience in the selection, development and implementation of evidence-based clinical guidelines.
          • Experienced user of clinical information systems (i.e. electronic health record, practice management systems, disease registries, clinical analytic systems)
          • Ability to work collaboratively with physicians and members of care team
          • Ability to work independently with under general direction
          • Exceptional oral and written communication skills
          • Strong analytic skills with the proven ability to use data to drive improvementLicense/Certification Requirements: YesWork Hours: 8a-5pWeekend Requirements: NoOn-Call Requirements: No

Keywords: Northside Hospital, Roswell , Manager Strickland Family Medicine, Executive , Lawrenceville, Georgia

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