OEM - Account Manager

Company: YANMAR America
Location: Adairsville
Posted on: March 18, 2023

Job Description:

Position Summary:This is an account manager role within Industrial Engine sales group of the Power Solutions division. Responsible for driving sales & revenue growth, OEM Account development, and promoting YANMAR customer relations. The account manager shall operate as the lead point of contact for any and all matters specific to assigned accounts. This position is responsible for making sure each department within YANMAR meets the needs of their clients and customers. They find solutions, handle customer complaints, and maintain a positive relationship between both parties for future business opportunities.Job Functions:

• Budgetary:
  • Provide rolling 12-month sales forecast for assigned region.
  • Follow corporate and departmental policies to increase sales and profit, with goals to meet or exceed forecast, assigned revenue & sales targets.
  • Review and report on monthly sales performance.
  • Prepare and present, as required, reports for monthly department meetings.
  • Accomplish all goals within expense budget parameters.
  • Internal:
    • Maintain good working relationships with YANMAR America (YA) and YANMAR Japan (YJ) Industrial Management, team members and other departments internally by coordinating and communicating sales and marketing activities through e-mails, meetings (both formal and informal), and reports / documentation related to OEM customers activities
    • Coordinate activities with application engineering staff to insure on-time project completion.
    • Competency in relaying communications, requests & other business issues to the proper YA and YJ personnel, and delegating items falling outside OEM Account Manager required responsibilities.
    • Ensure all YA business policy & procedure is appropriately executed.
      • Account Management / Business Development:
        • Continually secure new sales orders and grow & maintain customers' open order banks for all YANMAR Industrial products and provide input for stocking levels
        • Review customer open orders & inventory to ensure proper stocking and order levels required to satisfy market and customer demand.
        • Improve and maintain customer satisfaction and trust through close communication with customers by communicating YANMAR's value as a supplier through all distribution channels using all available communication technologies.
        • Communicate all YANMAR's current goals, expectations, processes, procedures and other relevant information clearly to both direct customers and team members.
        • Secure all required reporting & market data from customers such as, customer demand information and other reports as required.
        • Prospect and seek out new account opportunities for revenue growth
        • Assist accounts receivable department when OEM accounts are past dueSupervisory Responsibility:
          • NoneCritical Interfaces
            • YA Senior Leadership & other YA employees.
            • YJ and YANMAR Europe (YEU) personnel engaged in global accounts
            • All levels & departments, including executive leadership, of OEM accounts.Competencies:
              • Customer Focus
              • Communication
              • Manages Self
              • Sales AbilityKnowledge, Skills and Abilities:
                • Collaborative working style with strong capability to work with multicultural teams.
                • Familiarity with manufacturing processes
                • Experience in business planning a plus.
                • Ability to work 8+ hours per day in a plant/office setting, including regular weekly Microsoft Teams meetings after-hours meetings. Must be able to navigate all areas of the building and facility as needed. May occasionally lift and move up to 20 pounds in an office, customer or similar setting. Must be aware of surroundings.
                • Ability to travel up to 25% for site visits to OEM accounts and prospects, trade shows, and other YANMAR facilities as necessary.Job Qualifications
                  • B.S. in Business Administration, Marketing, Operations, Engineering or related field or 7 + years sales and marketing experience in diesel engine market or closely related field
                  • Collaborative working style with strong capability to work with multicultural teams.
                  • Experience in successfully accomplishing goals within a high-pressure environment.
                  • Must be very good at time management while multi-tasking.
                  • Experience in implementing business plans, business plan execution & adaptation to achieve goals.
                  • Adheres to corporate and departmental policy & priorities.
                  • This position is full time and location is Adairsville, GA with remote working options two days a week.

Keywords: YANMAR America, Roswell , OEM - Account Manager, Executive , Adairsville, Georgia