Ship from Store Manager
Posted on: May 29, 2023
Come work at a place where innovation and teamwork come together
to support the most exciting missions in the world!
Responsible for assisting the Store Leader in achieving the store's
budgeted sales and profit goals. Ensure that all merchandise is
accurately picked, packed, received, stocked and backroom is
maintained per SFS & OSE standards.
- Ensures 100% SFS accuracy with all customer shipments.
- Facilitates the picking and packing of merchandise according to
SFS and OSE standards.
- Ensures that the store is well stocked and SFS inventory counts
- In partnership with Store Leader, ensures staffing levels are
appropriate for processing SFS orders.
- Ensures that the backroom and equipment is organized and clean
per SFS & OSE standards.
- Maintains organization and inventory of SFS supplies.
- Prioritizes merchandise moving to sales floor and areas to be
stocked, including POG and end cap sets.
- Perform routine housekeeping tasks to maintain the stores
appearance and meet OSE standards.
- Ensures highest productivity levels are achieved for picking,
packing, receiving, processing and stocking.
- Trains and develops partners on proper SFS picking, packing,
receiving, processing and stocking procedures, WIMR and food
rotation practices according to Petco standards.
- Abides by and enforces all company policies and procedures,
including but not limited to those designed to minimize
- Adhere to and promote established safety procedures.
- Ensures the facilitation and accuracy/integrity of the Blue Dot
- Directly supervises the SFS Specialist. Leads and coaches all
store partners in providing great guest service and performing
their assigned task with the objective of achieving budgeted
- Ensures RTV and Hazardous Waste processed are managed per Petco
- Communicate all situations and/or conditions that affect the
store to the Guest Experience Leader and/or Store Leader (e.g.
guest complaints, item requests, inadequate inventory levels).
- Perform all special or other projects as assigned.
Key Holder Accountabilities
- Provide quick and courteous service to all guests by utilizing
the GUEST Model throughout the store.
- Ensure OSE standards are maintained throughout the store
- Ensure that the store is opened and / or closed in accordance
with established P&Ps as it applies to SFS operations.
- In partnership with the Store Leader and/or Guest Experience
Leader ensure proper store scheduling is being maintained to ensure
guest packages are complete during scheduled hours. Adhere to and
promote established safety procedures.
Knowledge, Skills, and Abilities
- Judgment. Make sound decisions regarding everyday issues and
problems. Chooses from alternatives based on consideration of pros
and cons, tradeoffs, timing and available resources. Makes timely
decisions regarding problems/issues requiring immediate
- Focus on Guests. Ensures the accurate understanding of SFS
guest needs. Continually searches for ways to improve guest service
(including the removal of barriers, and providing solutions).
- A high school diploma or G.E.D. is required
- Previous experience in retail setting as an inventory leader,
Dot.Com fulfillment leader, department leader, team lead,
Merchandise Ops Specialist, SFS Specialist or store partner.
Experience supervising store partners, or demonstrating an aptitude
for training, motivation and sales techniques, analytical abilities
as well as a professional appearance and demeanor.
- SFS Specialist
- The majority of job duties are conducted indoors, although
merchandise receiving, merchandise carry- outs, or stock balancing
will require leaving the store briefly. Must be able to lift 50 lbs
and pull 2000 lbs utilizing material handling equipment. Improper
use of safety equipment and/or not following proper lifting
techniques may pose of risk of injury to guests, pets, and store
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, age, protected
veteran status, or any other protected classification.
Keywords: Petco, Roswell , Ship from Store Manager, Executive , Snellville, Georgia
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