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Front Desk Concierge Atlanta Georgia

Company: S3 Security
Location: Roswell
Posted on: September 13, 2020

Job Description:

Date: August 14, 2018 Company: Asset Overwatch Services (www.overwatchcapital.com) Position Title: Concierge Security Classification: Full-Time Location: Atlanta, GA Salary Range: $11.00-$14.00 Per Hour Shift: Hours can vary form 8-12 hour shifts during second (4:00pm-Midnight) and third shift (Midnight-8:00am) Weekends 8pm-8am, 8am-8pm Reports to: Operations Manager Travel Required: 0 Prior Military and law Enforcement a plus! Summary/Objective Asset Overwatch Services (AOS) is pioneering Integrated Guarding throughout the Southeast United States headquartered in Atlanta, GA. Asset Overwatch Services provides a tailored customer service centric approach to our luxury residential and multi-family clients. Our business model combines the latest technology in real-time video monitoring and embedded patrol services while emphasizing a VIP customer service experience. Overview As the Concierge, you will create a positive experience by providing outstanding customer service to guests, residents, and prospects. You will ensure that the lobby, entry ways and front desk are clean and organized at all times; sign for deliveries and packages; and accept service requests from residents. Your responsibilities will also include contacting emergency services in the event of an emergency, monitoring visitor parking and handling noise complaints from residents. Essential Functions Maintain an excellent customer service Ensuring the lobby, entry ways, and front desk is clean and organized at all times General housekeeping tasks: dusting, cleaning glass doors, sweeping entryways, etc Maintain any Community Refreshment Areas: coffee, water, continental breakfast, etc Answering the telephone, providing information, forwarding calls and taking messages when necessary Routinely inspect community amenity areas for trash, cleanliness, and lighting Signing for deliveries and packages and tracking on the community Package Log Distributing and assisting residents with packages Accepting service requests from residents and logging appropriately Ensuring that all apartment keys are accounted for and secure during shift per Access Management standards When necessary, issuing keys to residents or other associates. Monitoring visitor parking areas and issuing parking passes (if applicable) Receive and distribute dry cleaning to residents (if applicable) Track, monitor and inspect amenity areas when rented by residents Handle noise complaints presented by residents after normal leasing office business hours Contact emergency services in the event of a fire or other incident requiring fire, medical, or police attention Other tasks as assigned by supervisor Required Education and Experience - High School diploma required - Two to four years of customer service, security, or concierge security field experience.

Keywords: S3 Security, Roswell , Front Desk Concierge Atlanta Georgia, Hospitality & Tourism , Roswell, Georgia

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