RoswellRecruiter Since 2001
the smart solution for Roswell jobs

Account Coordinator - Customer Service Representat

Company: AlphaGraphics - Alpharetta & Roswell
Location: Roswell
Posted on: May 15, 2022

Job Description:

Job DescriptionDo you thrive in a fast paced environment where every day brings a new challenge? If so, AlphaGraphics could be the fit for you. We are a locally owned marketing and visual communications company that specializes in client solutions. We are looking for an enthusiastic team player to join our client first staff today. Responsibilities:

  • Act as a primary contact for clients
  • Assist with the development and maintenance of client relationships
  • Consult and be a resource for clients during the purchasing process
  • Be knowledgeable of all products and services offered
  • Have a full understanding of pricing and be able to create and follow up on estimates
  • Communicate with production team and customers on a regular basis
  • Review client files to ensure production quality and accuracy
  • Acquire a strong knowledge of the products and services offered
  • Be highly responsive to customer inquiries
    • Acquire new clients through cold calling and establishing initial sales contacts
    • Set appointments and/or arrange meetings for the Account Executive
    • Participate in business development by assisting with the creation of strategies for targeting and gaining access to existing and new markets
    • Understand and consult with clients on internet and print marketing solutions
    • Strategize with clients by listening, interpreting their needs, and advising on solutions
    • Understand, develop, and interpret metrics for marketing solutions provided to clients
    • Communicate courteously with clients through email, over the phone, and in person
    • Assist clients with the resolution of any problems that may arise
    • Understand and operate majority of equipment used in the centerQualifications
      • Excellent written and verbal communication skills
      • Ability to problem solve and be solutions oriented
      • Highly detailed with strong organizational and time management skills
      • Understanding of basic computer software
      • The ability to learn new software quickly
      • Professional customer service demeanor
      • Highly responsive to customer needs
      • Ability to create and maintain customer relationships
      • Ability to coordinate multiple schedules
      • Understand the basic sales and marketing process preferred
      • High School diploma or GED required

Keywords: AlphaGraphics - Alpharetta & Roswell, Roswell , Account Coordinator - Customer Service Representat, Hospitality & Tourism , Roswell, Georgia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Georgia jobs by following @recnetGA on Twitter!

Roswell RSS job feeds