Assistant Manager - 2nd
Company: Rack Room Shoes Inc.
Posted on: September 25, 2022
Rack Room Shoes
Job Description Summary
The Assistant Manager assists the Store manager in managing all day
to day store operations, while ensuring that compliance exists with
all established company policies and procedures. Provides
leadership, guidance and training to the store staff via direction
from the Store Manager. In the absence of the Store Manager, the
Assistant Store Manager will assume total responsibility for all
store operations. Consistently strives to meet and exceed all
established sales, service and operational objectives.
Duties and Responsibility
* Primary responsibility is the safety and welfare of employees and
* Create, establish and maintain an excellent customer shopping
Maintain and reinforce current service level standards.
Provide service training and leadership to staff members.
Manage customer issues with a sense of urgency and to the
satisfaction of our customer.
* All POS terminal transactions in accordance with policy and
Sales, Discounts and Refunds
* Inventory Control responsibilities to include adherence to all
policies and procedures in regards to:
Shipping and Receiving
Price Management (Price Changes, Markdowns etc.)
Conducting a Physical Inventory
* Sales Floor Merchandising and Visual Presentation
responsibilities to include adherence to company standards:
Sales floor maintenance and housekeeping
Promotional event directions, materials and signage
* Payroll Control responsibilities to include adherence to all
policies and procedures in regards to:
Payroll budget compliance
Time and Attendance
* Training and Development of direct reports, responsibilities to
include adherence to all policies and procedures in regards to:
Utilization of all available training tools
Consistent reinforcement of operational standards
* Loss Prevention responsibilities to include adherence to all
policies and procedures in regards to the protection and control of
all Company assets.
* Work towards a complete understanding of managing all day to day
Principal Working Relationships
Customers, Sales Associates, Store Management, District/Regional
Managers, Store Operations and Training Personnel.
An approved background check
Effective verbal and written communication skills
Managerial and organizational skills
Strong interpersonal skills necessary for customer and employee
Strong visual merchandising skills
Working knowledge of footwear, accessories and shoe care.
Basic mathematical skills
Knowledge of Corporate and Store Operations policies and
A complete understanding of the standards of Store Presentation and
strong visual merchandising skills.
Store Number: 421
Rack Room Shoes 421
Roswell Corners S/C
1125 Woodstock Rd Ste 530 Bldg D
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual,
and athletic categories make Rack Room Shoes the family footwear
retailer of choice. The company offers a wide selection of
nationally recognized brands known for their quality. Rack Room
Shoes also offers an assortment of exclusive private brands
commissioned from the best manufacturers in the business. Our
private brands offer customers great styles and outstanding values,
which translates into satisfied, loyal, repeat customers.
Roswell, Georgia US
Rack Room Shoes provides equal employment opportunities to all
employees and applicants for employment without regard to race,
color, religion, sex (including pregnancy, sexual orientation and
gender identity), national origin, marital status, disability,
genetic information, age, military service, or any other
characteristic that is protected by applicable law. This policy of
equal employment opportunity extends to all aspects of employment
including, but not limited to, recruitment, hiring, training,
promotion, transfer, reassignment, demotion, discipline, discharge,
performance evaluation, compensation and benefits.
Keywords: Rack Room Shoes Inc., Roswell , Assistant Manager - 2nd, Hospitality & Tourism , Roswell, Georgia
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