Application Manager - REF FOOD Service

Company: Carel Usa LLC
Location: Roswell
Posted on: May 29, 2023

Job Description:

CAREL is one of the world leaders in control solutions for air conditioning, refrigeration and heating, and systems for humidification and evaporative cooling. We design our products so as to bring energy savings and reduce environmental impact, thanks to the combination of the most advanced technologies and customized services, aimed at optimizing the performance of equipment and systems. Our solutions are used in commercial, industrial and residential applications.

Reporting to the Marketing Manager and working in collaboration with Field Services, the Application Manager's primary function is to lead technical efforts and partnership development activities for the North American Refrigeration market. This position will support markets in the USA, Canada, and Mexico primarily, with secondary coordination responsibilities in Central and South America. The Application Manager represents CAREL by providing robust technical controls application leadership and supports national and world-regional strategy and projects. Promotes CAREL as a thought leader in the field of energy-efficient control solutions for commercial refrigeration systems. Identifies needs of the customers and North American regulations requirements, providing input to the corporate and local Marketing and Solutions teams to drive the product development roadmap. The Applications Manager cultivates, executes, and manages strategic technical partnership opportunities with new and existing external technology/solution partners.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Partner with OEMs, engineering consultants, integrators, and other key customers/stakeholders, including project managers, engineers, field technicians, software developers, and other technical specialists as well as end-users to drive adoption of CAREL solutions.
  
  • Develop technical partnerships with customers by providing support and managing communication with key stakeholders to ensure CAREL solutions are applied following best practices and norms to enhance customer experience and foster brand awareness in North America.
  • Identify, develop, and work with potential technology/solution partners to build a partner ecosystem that furthers CAREL's success in the marketplace.
    
    • Develop project plans for cross-functional groups, manage customer expectations, and perform engagement gap analysis and proposals for continuous improvement.
      
      • Understand the competitive industry landscape, while keeping CAREL teams informed of trends and changes.
      • Understand CAREL products and their competitive position. Collaborate across functional teams to develop a comprehensive best-in-class portfolio of solutions.
        • Collaborate with CAREL internal teams to organize technical product training key customers such as OEMs, contractors, end-users, and others.
        • Collaborate with all key stakeholders to ensure a successful and trouble-free end-user experience with solutions containing CAREL products.
        • Provide key participation in trade shows and other high-profile marketing events. Represent CAREL and CAREL's products and services to the industry.
        • Other duties may be assigned as needed by the Marketing Manager
          
          QUALIFICATIONS
          
          To perform this job successfully, an individual must be able to perform each ESSENTIAL DUTY satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
          
          • EDUCATION - 4-year university degree or equivalent experience. Mechanical and/or electrical engineering degree is preferred.
          • LANGUAGE SKILLS - Excellent verbal, written, and presentation communication skills. Bilingual abilities are a plus.
          • REASONING SKILLS - High degree of technical and industry knowledge and reasoning. Is able to align the actions of self and surrounding internal and external teams with CAREL strategy.
          • EXPERIENCE - 3 or more years of experience driving the development of high-efficiency control solutions for commercial refrigeration applications in the North American market.
          • COMPETENCIES - Minimum 3-year experience applying HVAC/R technology to commercial refrigeration solutions. Proven organized leadership with both internal and external project management. PowerPoint, Excel, Word, demonstrated self-motivation resulting in a high degree of performance without constant supervision.
          • MATHEMATICAL SKILLS - Sufficient to calculate thermodynamic system performance, energy savings, and other monetized value derived from application simulations to prove market viability.
          • PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 20 - 40% average overnight travel and some evening and occasional weekend time necessary.
            WORK ENVIRONMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work environments include, but are not limited to, CAREL regional, national or international offices, car, airline flights, OEM offices, labs and manufacturing facilities, retail or bottler environments, customers' global headquarters, construction sites, and home

Keywords: Carel Usa LLC, Roswell , Application Manager - REF FOOD Service, Hospitality & Tourism , Roswell, Georgia