Client Journey Planning Consultant

Company: Pinell Studios
Location: Alpharetta
Posted on: February 16, 2026

Job Description:

Job Description Job Description We are looking for a motivated and client-focused Client Journey Planning Consultant to help individuals and families plan and coordinate seamless travel experiences. This role is a great fit for candidates in the Alpharetta, Georgia area seeking flexible remote work with a stable and supportive team environment. In this position, you will guide clients through the planning process by collecting preferences, schedules, and budgets, then researching destinations, accommodations, transportation, and activities that align with their goals. You will assemble organized itineraries, confirm bookings, and ensure each detail is accurate and well documented. Consistency and professionalism are key, as you will handle multiple requests and maintain high service standards. You will also provide assistance before, during, and after travel, helping with confirmations, updates, or adjustments as needed. This role prioritizes planning support, coordination, and customer satisfaction rather than sales targets. Individuals who are dependable, communicative, and comfortable managing details independently will excel. Key Responsibilities Consult with clients to gather planning details Research and organize travel options Coordinate reservations and confirmations Create structured itineraries Provide timely client support Maintain accurate documentation Qualifications Strong interpersonal and communication skills Excellent time management High attention to detail Independent work capability Customer service background preferred What We Offer Flexible remote environment Training and onboarding Ongoing guidance Opportunities for growth

Keywords: Pinell Studios, Roswell , Client Journey Planning Consultant, Hospitality & Tourism , Alpharetta, Georgia