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IT Manager

Company: BIAS Corporation
Location: Roswell
Posted on: March 27, 2020

Job Description:

IT Manager BIAS Corporation, an Oracle Platinum Partner and award-winning systems integrator headquartered in Roswell, GA has a new opportunity for a IT Manager to join our team! The IT Manager is responsible for day-to-day management of the IT Team, covering software, hardware, and network equipment and services. In addition to having a high sense of self-motivation, this individual must display superior communication, root cause analysis, and issue resolution skills. The IT Manager must have ITSM experience and be able to demonstrate service management Day-to-day Responsibilities Day-to-day management of the IT team Providing the highest level of support to end users Develop and maintain technology and process documentation Manage information technology and computer systems Plan, organize, control and evaluate IT and electronic data operations Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance Design, develop, implement and coordinate systems, policies and procedures In concert with the Corporate Security department, ensure security of data, network access and backup systems Act in alignment with user needs and system functionality to contribute to organizational policy Identify problematic areas and implement strategic solutions Audit systems and assess their outcomes Preserve assets, information security and control structures Vendor Management Handle annual budget and ensure cost effectiveness What we look for Current IT Management experience Hands on experience of software, hardware, and network equipment Must be resourceful and able to take initiative in a dynamic environment Experience with ITIL and ITSM processes, ideally ITIL certified Knowledge of current Microsoft desktop and server operating systems Knowledge of current LinuxUnix server operating systems Advanced troubleshooting of software, hardware, and general technology issues Advanced knowledge of computer and server hardware Advanced knowledge of Microsoft Office 365 configuration and maintenance Experience with service management systems such as ServiceNOW, Remedy or Jira Familiarity with network and Wi-Fi VOIP Phone system configuration experience a plus Professional customer service skills Strong written and oral communication skills Nice to Have Amazon AWSAzureGoogle Cloud experiencecertification SharePoint experienceCertification ITIL Certification a plus Data Center SupportManagement Experience Experience with networks and networking equipment such as routers, switches and Load Balancers Experience working with Oracle products DICE-POST LI-POST

Keywords: BIAS Corporation, Roswell , IT Manager, IT / Software / Systems , Roswell, Georgia

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