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Level 3 Windows Systems Administrator

Company: CompuCom
Location: Alpharetta
Posted on: April 22, 2024

Job Description:

e X cell has been staffing IT professionals at the top Fortune 100 companies for over two decades. Whether you are looking for a lower-level IT position or a high-level executive position, we are here to help you find the right opportunity.

Our client is currently seeking a Level 3 Windows Systems Administrator to join their team onsite in Alpharetta, GA. Virtual desktop and application management and troubleshooting of complex issues highly desired but not required for this role.

Duties and Responsibilities:

Consult, configure, deploy, monitor, and manage hybrid Data Center compute resources

Focus mainly on Windows, Unix, or both operating systems, as well as the interaction and management of established cloud technology back-ends such as AWS EC2, Azure Virtual Servers, Hyper-V, and VMWare Hybrid Architectures

Manage Security and Compliance activities for server equipment, thus ensuring the data and computing resources are secured and in stable condition

Manage the SCCM and / or WSUS to server and / or workstation target collections

Own and implement the Knowledge Management Practice by creating, updating, and deprecating work instructions and Standard Operating Procedures

Own escalations by clients, junior, and mid-level administrators and provide technical guidance as needed

Interface with technology vendors to solve complex challenges

Perform administration activities such as creating, modifying, and deleting users, optimizing remote access, and security access for messaging systems, databases, and web applications

Participate in major incident calls and client meetings as a subject matter expert in the aforementioned areas

Consult, design, and implement system firmware and Operating Systems patching procedures and other compliance measures

Create reporting solutions that capture overall data center health, as well as routine analysis of said reports

Manage escalated incidents with a high level of complexity and problem tickets from junior and mid-level systems administrators

Responsible for vendor engagements for resolution of complex technical challenges

Participate in Change Enablement lifecycle, such as: proposal, drafting, coordination, and advisory board participation

Participate as subject matter expert in major incident calls, solution design calls with client and / or internal architecture teams

Provide technical guidance to the client's technical resources, junior, mid-level systems administrators

Primary contributor to Knowledge Management Practice

Create, review, and retire work instructions and SOPs for routine or advanced tasks

Skills and Qualifications:

Bachelor's degree preferred in computer science or equivalent experience

Minimum 5+ years of experience in related field

Experience in multiple platforms of hardware and software and local and wide area networks, communications, and host connectivity

Microsoft 365, Azure, and / or server advanced certifications

Technical competencies in

VMWare

Cisco UCS

Azure VS and HyperV

Windows Virtual Desktop, Citrix XenDesktop, XenApp, AWS Workspace

Microsoft 365

AWS EC2

Active Directory, Microsoft Group Policy

Azure Intune, SCCM, SCOM, WSUS

Windows and / or Linux-based Server Operating systems

HP/Dell Physical Server

PowerShell

Strong analytical skills

Strong interpersonal and communication skills

Strong leadership skills

Ability to multitask

Proficiency in server hybrid hardware and operating system

ServiceNow functionality and usability

Full COVID-19 vaccination may be required.

We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts.

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. * e X cell --- Supports Equal Employment Opportunity * e X cell ---, a division of CompuCom - Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com .

#INDEXL

CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

Keywords: CompuCom, Roswell , Level 3 Windows Systems Administrator, IT / Software / Systems , Alpharetta, Georgia

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