Facilities Representative

Company: Georgia's Own Credit Union
Location: Atlanta
Posted on: April 1, 2026

Job Description:

If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals dedicated to service, we invite you to apply online today. SUMMARY Under general supervision, the Facilities Representative is responsible for being the day-to-day facilities presence at the main office. This position provides employees a variety of services including parking validations and access, badge access, coffee and break room supplies, and employee headcounts for C-Team. This position completes facilities maintenance requests from employees, schedules and supervises both on-site and off-site vendor activities, and ensures work is completed in a satisfactory manner. The Facilities Representative monitors break room, restroom and general workspace conditions, oversees and assists with offsite records retention inventory, and assists multi-market Facilities team members and employees with various, unexpected facility related matters. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Represent Georgia’s Own professionally and uphold a positive image with employees, members, vendors, and the community. Provide prompt, professional support for facilities-related needs across all credit union locations. Proactively identify and resolve issues to minimize disruptions. Communicate effectively with employees, vendors, landlords, and management through all channels, ensuring timely follow-up and accountability Monitor and respond to facilities service requests. Coordinate vendor services, verify completion and quality, and document related costs and details. Maintain accurate logs, reports, and databases for facilities operations, including parking accounts, company vehicle use and inspections, key issuing, main office attendance, department calendars, branch binders, etc. Support daily operations at the Engagement Center, including opening, closing, inspections, and housekeeping oversight. Ensure housekeeping and additional support services are performing. Address unexpected ATM or facility issues, coordinating timely repairs and managing temporary closures. Communicate irregularities to internal partners and building management. Manage inventory and ordering of breakroom, cleaning, and market supplies. Coordinate deliveries and monitor product freshness. Escort carrier for recurring deliveries and work with vending management to provide specific products as requested. Assist with setup and maintenance of conference and meeting spaces, ensuring proper access, equipment, and cleanliness before and after events. Perform and document routine inspections and maintenance of office equipment, appliances, and safety systems. Support Facilities Managers with vendor escorts, furniture moves, signage updates, and other maintenance or security tasks as needed. Process and track facilities-related invoices, ensuring accurate coding, timely submission, and on-time payments. Coordinate document retention logistics between branches and off-site storage, maintaining accurate inventories and destruction records. Capture box contents and upload details to web portal database. Prompt box owners to review inventory and make decisions on destruction. Manage parking deck accounts, validations, and employee/vendor access. Serve as liaison with parking management. Advise employees, visitors and vendors of parking options. Maintain and keep current monthly parker accounts. Administer building access badges, ensuring accurate activation/deactivation, permission levels, and audit reports. Investigate and resolve access discrepancies. Review after-hours activity report each morning and immediately notify unusual activity to internal partners. Compile all reports into a weekly summary and send to internal partners. Manage use of company vehicles, including check-in/out, inspections, and scheduling maintenance or cleaning as required. Maintain accurate daily headcount and occupancy reporting for the main office. Compile the data daily and send an end-of-week report to key internal contacts. Serve as after-hours contact for facilities emergencies, responding promptly to urgent maintenance or security issues across all locations. Provide backup support for mailroom operations, including package delivery, sorting, and acceptance of legal documents. Participate in daily space wellness checks of all leased space within Atlanta main office and record findings in the designated tracking tool. Complete all required company and position-specific training, maintain quarterly goals in Workday, and support special projects as assigned. Complete all special projects and duties as assigned and within the designated completion date. EDUCATION AND WORK EXPERIENCE REQUIREMENTS: High school diploma or equivalent. Five (5) years’ experience and/or training preferred. Ability to manage multiple projects and assignments, quickly pivot to attend to emergencies, meet tight deadlines, and coordinate and communicate effectively among widely-dispersed parties. Excellent oral and written communication skills with demonstrated ability to represent the organization’s mission and work in all internal and external forums. Valid driver’s license, reliable mode of transportation. ADDITIONAL/IMPORTANT SKILLSETS: Ability to read and interpret documents such as Policy and Procedure documents, safety rules, operating and maintenance instructions, and procedure manuals. Ability to read, comprehend, and write basic instructions, short and professional correspondence, and memos. Ability to add, subtract, multiple, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to use Microsoft Office suite of programs (Word, Excel, Outlook, etc.). Ability to use Adobe, Nautilus, Prologue, Security Desk, and other software programs as assigned. Ability to compute rates and percent. Ability to lift 50 pounds and be able to perform physical tasks, including but not limited to pushing/pulling carts, lifting furniture, carrying boxes and bending to distribute supplies. PHYSICAL REQUIREMENTS: To perform this job successfully, the employee must be able to perform each essential job duty satisfactorily. All employees must be able to communicate face to face or through technology with or without reasonable accommodation. Employee will be in an office environment (well-lighted, heated, and air-conditioned) typically stationed at a desk or table. Employee will be asked to sit and stand for various increments of time, and to lift/push up 10 lbs. Clerical office duties on various forms of technology are required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. All positions that have lending responsibilities must comply with all requirements under the SAFE ACT, as well as the Credit Union’s policies and procedures related to the SAFE ACT. This includes an obligation on the employee’s part to ensure that NMLA registration pertaining to the SAFE ACT is kept current. The employee must notify the Credit Union within 30 days of any changes that need to be reflected on the NMLS registry. Georgia’s Own Credit Union is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law. Consistent with obligations under federal law, every company that is a federal contractor or subcontractor is committed to taking affirmative action to employ and advance women, minorities, disabled veterans, special disabled veterans, veterans of the Vietnam era, and other eligible veterans. We are an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class.

Keywords: Georgia's Own Credit Union, Roswell , Facilities Representative, Logistics, Transportation & Drivers , Atlanta, Georgia