Salesforce Senior Administrator
Company: The Roof Depot, Inc.
Location: Roswell
Posted on: April 9, 2021
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Job Description:
Metro-Atlanta, Georgia. The Salesforce Senior Administrator will
lead the ongoing development of our Salesforce.com deployment. A
good candidate will have a record of success in improving processes
and adoption using the Salesforce platform. The administrator will
work closely with functional leaders, organizational units, and
subject matter experts to identify, develop and deploy new business
processes. This role is part technical project manager, part
administrator and part Salesforce analyst. The Salesforce Senior
Administrator will be responsible for executing on the day-to-day
configuration, support, maintenance and improvement of our CRM
platform.
Key Duties & Responsibilities--- Serve as primary system
administrator for the Salesforce.com platform with roughly 70+
users--- Work within a complex Sales Cloud, Community Cloud, and
Service Cloud implementation--- Handle all basic administrative
functions including:--- User creation, sharing and visibility,
reports and dashboards--- Custom objects, custom fields, page
layouts, lightning pages--- Proficiency creating: Flows, Process
Builder, Validation Rules, Approval Processes--- Complete regular
internal system audits and prepare for Salesforce releases---
Coordinate the evaluation, scope and completion of new functional
requests.--- Assist in training of new users, and grow the
Salesforce.com skill set across the organization--- Effectively act
as the liaison between our users, vendors and the executive team---
Gather requirements for integrations and field mapping between
systems
Skills Required--- Excellent project management skills and a
positive attitude--- Demonstrated ability to meet deadlines, handle
and prioritize simultaneous requests, and manage laterally and
upwards--- Creative and analytical thinker with strong
problem-solving skills--- Must demonstrate exceptional verbal and
written communication skills--- Must demonstrate ability to
communicate effectively at all levels of the organization---
Ability to critically evaluate information gathered from multiple
sources, reconcile conflicts, decompose high-level information into
details, abstract up from low-level information to a general
understanding, and distinguish user requests from the underlying
true needs--- Ability to assess the impact of new requirements on
Salesforce.com and all upstream and downstream applications,
systems and processes--- Familiarity with programmatic capabilities
within Salesforce. Ability to write code is not required.---
Ability to gather business requirements and coordinate with
consultant/development partners to execute on functionality
Experience Required--- Minimum two years of experience as a
Salesforce.com administrator--- Required certification: Salesforce
Administrator--- Preferred certifications: Advanced Administrator,
Platform App Builder--- Proven ability to design and implement new
processes and facilitate user adoption.--- Strong understanding of
the platform including ability to build Flows and other declarative
tools--- Strong understanding of Salesforce.com best practices and
functionality--- Strong data management abilities--- A documented
history of successfully driving projects to completion--- A
demonstrated ability to understand and articulate complex
requirements--- Experience within construction industry and roofing
processes preferred
Ideal Candidate--- Dependable -- more reliable than spontaneous---
People-oriented -- enjoys interacting with people and working on
group projects--- Adaptable/flexible -- enjoys doing work that
requires frequent shifts in direction--- Detail-oriented -- would
rather focus on the details of work than the bigger picture---
Achievement-oriented -- enjoys taking on challenges, even if they
might fail--- Autonomous/Independent -- enjoys working with little
direction--- High stress tolerance -- thrives in a high-pressure
environment
Please note this job description is not designed to cover or
contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with
or without notice.
Keywords: The Roof Depot, Inc., Roswell , Salesforce Senior Administrator, Other , Roswell, Georgia
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