The Georgia Department of Behavioral Health and Developmental
Disabilities (DBHDD) is the state agency that focuses solely on
policies, programs, and services for people with mental health
challenges, substance use disorders, intellectual and developmental
disabilities, or any combination of these. As Georgia's public
safety net, DBHDD operates six field offices and five hospitals
throughout the state within three program areas: behavioral health,
developmental disabilities and hospital services.
The main office for DBHDD is located in downtown Atlanta.
Job Title: Operations Analyst- Region 1 Field Office
Pay Grade: J
Serves as the customer service contact and subject matter expert
to providers, individuals, families, partner agencies and DBHDD
staff regarding billing and approval processes for Medicaid waiver
and DBHDD state funded services.
Authorizes services including Individual Support Plan and
version change approvals through IDD Connects
Monitors service utilization and processing of state funds
allocations and reviews reports from state funded providers.
Gathers, compiles and analyzes fiscal and service utilization
Researches and responds to internal and external inquiries
concerning spending and utilization trends, program issues, billing
problems, rules and regulations
Prepares reports of findings and analysis.
Makes recommendations to Regional Field Office leadership and
the Director of Field Operations for policy and operational
Under supervision, performs complex administrative duties and
statistical, financial, or operational data analysis and
Identifies trends, discrepancies, and variances to improve the
efficiency and effectiveness of operations.
May partner withother departments, divisions, outside agencies,
and vendors to address business issues.
Exercises independent judgment based on policy and regulations.
May administer or provide high level support for various projects,
grants, contracts, implementation of procedures, and/or specialized
May be asked to assist in other regions
Additional duties as assigned.
8:00 a:m. - 5:00 p.m. Monday through Friday
Completion of a bachelor's degree from an accredited college or
university AND one year of related experience OR one year
experience at the lower level or position equivalent
Familiarity with Georgia NOW and COMP Waivers
Experience with the IDD Connects system
Excellent customer service skills
Strong mathematic, written communication and verbal
Proficient with Microsoft WORD and EXCEL
In addition to a competitive salary & benefits, GA Department of
Behavioral Health and Developmental Disabilities is part of a
statewide initiative called Total Rewards that seeks to attract and
retain employees by supplementing their base pay and benefits with
programs designed to improve the quality of their work environment
and lead to greater job satisfaction and work/life balance.
Eligible employees are offered generous benefits, including health
and dental insurance; retirement and savings plan options; and paid
holidays, vacation and sick leave. For more information, visit
To ensure the safety and wellbeing of our employees, individuals
and communities we serve, certain positions within DBHDD may
require evaluations, vaccinations, professional licensure and
certifications. Licenses must be current and enable providers to
practice within the State of Georgia.
The following are a listing of evaluations and vaccinations that
may be required for employees, including those not involved with
- Drug Screening
- TB Evaluation
- Annual Influenza*
- Limited exemptions may be made for documented medical
contraindications or religious beliefs that object to
DBHDD is an Equal Opportunity Employer
It is the policy of DBHDD to provide equal employment
opportunity (EEO) to all persons regardless of age, color, national
origin, citizenship status, physical or mental disability, race,
religion, creed, gender, sex, sexual orientation, gender identity
and/or expression, genetic information, marital status, status with
regard to public assistance, veteran status, or any other
characteristic protected by federal, state or local law.
Due to the volume of applications received, we are unable to
provide information on application status by phone or e-mail. All
qualified applicants will be considered but may not necessarily
receive an interview. Selected applicants will be contacted by the
hiring agency for next steps in the selection process.
This position is subject to close at any time once a
satisfactory applicant pool has been identified.
FOR THIS TYPE OF EMPLOYMENT, STATE LAW REQUIRES A NATIONAL AND
STATE BACKGROUND CHECK AS A CONDITION OF EMPLOYMENT.
Bachelor's degree in business or related field from an
accredited college or university AND One year of experience related
to area of assignment. Note: An equivalent combination of education
and job specific experience that provided the knowledge, experience
and competencies required to successfully perform the job at the
level listed may be substituted on a year-over-year basis.