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Retail Credit Loan Documentation Spec I

Company: United Community Bank
Location: Blairsville
Posted on: June 12, 2021

Job Description:

Position Title: Retail Credit Loan Documentation Specialist I

Reports To: Retail Credit Loan Documentation Manager

Direct Reports: N/A

Salary Grade: 5

SUMMARY: The Retail Credit Loan Documentation Specialist will be responsible for the accurate and complete delivery of consumer lending and small business loan documents utilizing the document preparation system in accordance to the approval. The Documentation Specialist will be responsible for meeting completeness, turn-time and accuracy requirements dictated by established service level agreements. The Documentation Specialist will work closely with the Loan Closing Specialists, Lender and/or external closing agents.


  • High school diploma or equivalent; equivalent experience in a related field acceptable; college degree preferred
  • 1 - 2 years work experience in a financial institution with a focus on loan documentation
  • 1+ years consumer loan and small business loan documentation experience
  • Strong time management and organizational skills evidenced in previous assignments.
  • Demonstrates an understanding of applicable bank policies and procedures.
  • Knowledge of loan documents and requirements.
  • Knowledge of consumer lending and small business loans.
  • Good knowledge of ACTion, BakerHill, 360 View, LaserPro, Navigator and UCBI internal banking systems.
  • Good personal computer skills with demonstrated knowledge of Microsoft EXCEL, WORD, email, etc.
  • Ability to multi-task
  • Detail oriented
  • Self-starter and works with minimal direction
  • Strong verbal and written communication skills
  • Strong negotiation skills
  • Interpersonal skills and team orientation
  • Ability to meet deadlines under pressure
  • Utilized independence in problem solving and decision making
  • Experience in an automated loan origination environment highly desirable
  • Participate in all required compliance training, including Bank Secrecy Act/anti-money laundering training, as well as internal and external training programs, online training, meetings, and seminars/conferences, etc.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.


  • Performs complex and/or non-routine administrative tasks exercising significant judgment and discretion in the performance of duties usually in support of a single team within Retail Credit Center
  • Prepare and deliver detailed consumer and SBG commercial loan documents such as promissory notes, deeds/mortgages, and security agreements for intermediate to complex loan types within specified due date and time, and in compliance with Bank, regulatory and investor guidelines
  • Prepare and deliver detailed interim loan documents for acquired banks, using the legacy bank's document preparation system
  • Perform complex/non-routine administrative tasks exercising significant judgment and discretion in the performance of duties
  • The ability to prepare all Consumer and SBG Commercial Non- Real Estate loan packages.
  • Other duties as assigned


  • Thorough understanding of all consumer and small business loan products
  • Excellent knowledge of Consumer Lending Credit Policy/Guidelines
  • Excellent knowledge of loan documentation, collateral evaluation, lien perfection, local, state and federal regulatory requirements
  • Knowledge and utilization of fair lending practices, rules and regulations, CIP, Reg H, HMDA, CRA, Reg O requirements

Customer Service:

  • Promotes a team environment with Underwriter, Loan Closing Specialists, Lender and LPC
  • Efforts are focused on maximizing the customer experience
  • Fosters a positive working environment with all business partners
  • Functions as a collaborator
  • Provides guidance and support to business partners in order to meet the needs of external customers
  • Able to represent the Loan Documentation Preparation process
  • As applicable, insures Lender, Loan Closing Specialists, attorneys, title companies, 3rd parties are updated daily on the status of loans in process
  • Provides timely, complete and accurate responses to inquiries
  • Handles all situations in a professional, ethical manner
  • Escalates special situations or problems as necessary
  • Supports and contributes to the quality and sales goals of the bank


  • Ensures all goals and departmental service standards (SLAs) are met
  • Tracks, logs and provides daily, weekly, monthly, quarterly reporting of production statistics as defined by management
  • Manages production in times of fluctuating volumes and consistently meets production and turnaround time standards
  • Consistently meets quality and data integrity standards
  • Effectively utilizes available workflow and imaging tools

Keywords: United Community Bank, Roswell , Retail Credit Loan Documentation Spec I, Other , Blairsville, Georgia

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