The Clinical Supervisor provides a full range of Medical
Assistant duties and support as part of the patient medical care
team. The Supervisor serves as a subject matter expert within the
office, answering routine questions from colleagues, offering
guidance and support, and assisting with training new staff. The
Supervisor recognizes when to escalate and direct issues to the
Site Manager or other leadership and acts accordingly.
Primary duties of this position are: patient rooming, collecting
patient vital signs, point of care testing, documentation in the
electronic medical record (EHR), maintaining patient flow, stocking
exam rooms, assisting with procedures and treatments, communicating
with efficiency and verifying that lab, x-ray or procedure reports
are available for provider. The CMA also accurately performs
required computer functions including but not limited to medication
reconciliation, coding of medical and laboratory procedures, order
entry and scheduling of appointments. The CMA may assist the
provider with appropriate patient education and communication to
individuals including pediatric, adolescent, adult and geriatric
patients. The CMA works under the clinical direction of the
physician and has a direct reporting relationship to the
Other duties include:
A. Trains and leads new clinical staff.
B. Works to assure practice compliance with FLSA, CLlA, OSHA,
ADA, EEO, and licensure requirements for physician practice.
C. Answers incoming telephone communication and routes to
appropriate source within the practice.
D. Completes basic clerical duties, such as filing, typing,
E. Maintains accurate medical records
F. Calls in prescriptions with physicians' approval.
G. Provides back up for all back office based functions.
H. Communicates clearly and appropriately with team members,
physician(s), and patients.
I. Performs other duties as assigned.
High school diploma or GED from an accredited institution,
Medical Assisting diploma/certificate from a nationally
recognized accredited institute or program, or
Graduate from an accredited practical nursing program with valid
GA license (LPN), or
Successful completion of a formal medical services training
program of the United States Armed Forces, or
- In lieu of a Medical Assisting diploma/certificate, 1 year of
verifiable full-time Medical Assisting work experience is required
along with a current certification as listed below.
- Medical Assistant (MA) certification received from a nationally
recognized and accredited certifying body, upon hire, or by the
completion of a probationary period defined below, is required to
work in all Floyd locations. The certification must be maintained
for the duration of employment.
Currently, these approved certifying bodies include:
- The American Association of Medical Assistants (AAMA), awarding
Certified Medical Assistant (CMA).
- The American Medical Technologists (AMT), awarding the
Registered Medical Assistant (RMA).
- The National Center for Competency Testing, awarding the
National Certified MA (NCMA).
- The National Health Career Association, awarding the Certified
Clinical Medical Assistant (CCMA).
- 2-3 years of experience as a Certified Medical Assistant in a
medical office setting.