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Donor Services Specialist 2

Company: StimLabs
Location: Roswell
Posted on: June 12, 2021

Job Description:


Provides key Donor Services support to the StimLabs organization

  • Participates in Donor Services daily activities.
  • Suggests and implements improvements within the Donor Services System and department.
  • Acts as a quality representative within the organization, raising awareness for quality standards and education.
  • Contributes to the development of donor services-related infrastructure for new processes.
  • Assist or lead on a variety of projects as designated by Donor Services Management.
  • Member of StimLabs Internal Audit Team.
  • Conducts all activities and documentation related to Donor Eligibility.

Participates in daily operations of the Donor Services department including but not limited to:

  • Assists with department review of donor eligibility documentation and associated release activities to ensure compliance with applicable procedures.
  • Performs and documents incoming inspections of donor tissues to ensure compliance with product specifications and applicable regulations and requirements. Communicates with tissue partners to obtain additional information as needed.
  • Assists and collaborates on development of Donor Services related Standard Operating Procedures, Work Instructions, and Forms.
  • Assists and implements when applicable, with Donor Services process validations.
  • Assists in the collection of donor data and trending.
  • Performs the donor information sharing, rejection notices, and donor chart corrections process.
  • Performs review of donor charts, infectious disease testing results, procurement culture results, and prepares the donor chart for final eligibility review to the StimLabs Medical Director.
  • Assists with investigations and documentation related to Donor Services of CAPAs, Deviations, Nonconformance Reporting, and Complaints, as directed by Donor Services Management.
  • Assists in training peers on processes within the Donor Services team and assists with adherence to Standard Operating Procedures and Work Instructions when designated.
  • General administrative tasks such as scheduling, filing, organizing etc.
  • Other Quality functions as designated and trained by Management (e.g., Tissue Utilization Records, Environmental Monitoring, Supplier File Maintenance, Quality Review of records etc.).
  • Support inspections and audits from regulatory agencies, as needed.
  • Assists with the Supplier Qualification and Control program for Recovery Establishments/tissue partners.
  • When applicable, performs as needed, the donor tissue acquisition process including but not limited to:
  • Hospital referrals
  • Collaborating with physicians on StimLabs protocol for acquiring tissues.
  • Collecting donor authorization/donor informed consent, performing donor risk assessment interview/medical social history questionnaire, offering services to donors/birth mothers
  • Aseptically acquiring, packaging, and shipping donated tissues


Bachelor's degree in a technical/relevant field, with at least two to three (2-3) years in donor chart review experience in a hospital, medical facility, medical device, biologic or tissue banking FDA regulated facility; or an appropriate combination of education, certification, and work experience.


Knowledge and understanding of regulatory requirements, including 21 CFR 1271, AATB, cGTP, cGMP, and other applicable state and federal regulations. Document Control Management (document changes as well as maintenance of Quality records) in a cGMP regulated environment required. Experience in tissue banking required. Proficient knowledge of Microsoft Office, experience in analyzing and trending data/creating pivot charts/formulas in Excel preferred.

Job Type: Full-time

Pay: From $55,000.00 per year


  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance


  • Monday to Friday


  • Bachelor's (Preferred)


  • Medical Records: 2 years (Preferred)

Work Location:

  • One location

Company's website:


Work Remotely:

  • No

COVID-19 Precaution(s):

  • Remote interview process

Job Posted by ApplicantPro

Keywords: StimLabs, Roswell , Donor Services Specialist 2, Other , Roswell, Georgia

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