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Scheduler Healthcare

Company: Sovereign Rehabilitation
Location: Cumming
Posted on: June 12, 2021

Job Description:

Job Description


To ensure that the daily patient schedule is full (based on referrals/company standards) by providing exceptional patient interaction. To accurately collect and load patient demographics and insurance information in company systems.


1.Welcomes patients and visitors with a warm and courteous greeting both in person and on the telephone and takes the appropriate action as required, i.e. schedule appointment, take message, etc.

2. Optimizes patients satisfaction and therapist time by scheduling appointment in person or by telephone.

3. Ensures telephones are answered in timely and courteous manner and the patient/caller needs are appropriately addressed by front office staff.

4. Keeps patients appointments on schedule by notifying therapist of patients arrival, reviewing service delivery compared to schedule, reminding therapist of service delays.

5. Maintains patient accounts by obtaining, recording and updating personal and financial information.

6. Verifies patient insurance benefits and updates company financial records accordingly, documents patient insurance (s), as accurately as possible to estimate patients financial responsibility.

7. To support the billing and collection process, accurately records and updates financial information, collecting and recording patient charges.

8. Protects patients rights by maintaining confidentiality of personal and financial information.

Maintains operations by following policies and procedures; reporting needed changes.

9. Promotes teamwork through collaboration.

10. Ensures positive customer service atmosphere and interactions in administrative areas.

Company Description

Advance your career by joining the PT practice many patients and physicians describe as the best in greater Atlanta. Sovereign will have a major impact on your professional growth - and personal satisfaction for three reasons:
1.The Practice
2.The People
3. The Potential

Keywords: Sovereign Rehabilitation, Roswell , Scheduler Healthcare, Other , Cumming, Georgia

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