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Strategic Account Support Specialist

Company: Doosan Infracore North America LLC
Location: Suwanee
Posted on: September 23, 2022

Job Description:

Doosan Infracore North America LLCDescription:
Doosan Infracore North America is looking for an experienced Strategic Account Support Specialist to join our dynamic and growing team in Suwanee, GA.

Who we Are
Doosan Infracore North America LLC, headquartered in Suwanee, Georgia, markets the Doosan brand of products that includes crawler excavators, wheel excavators, mini excavators, wheel loaders, articulated dump trucks, material handlers, log loaders, and attachments. With more than 160 equipment dealer locations in North America, Doosan is known for an unmatched dedication to service and customer uptime, and durable, reliable products. Doosan is fast becoming a global force in heavy construction equipment.

We are proud of our products, people, cultural diversity, and professionalism within a national and global framework!
For more information on Doosan -- products, visit na.DoosanEquipment.com.

What You'll Do
The Strategic Account Support Specialist will coordinate and manage all aspects pertaining to Doosan sales support for National, Key, and Governmental customers with utmost vigor and urgency.

Contract Management and Quoting

This position interfaces and supports sales and operations with responsibilities for supporting the lifecycle of contracts and customer relationship. Work with National and Government Account (NA/GA) team members to Administer contracts. This includes review of contracts, deadlines, reporting procedures/documents.
Quoting. Includes quoting contract customers directly, assisting dealership salesman, being able to listen to customer requirements and make accurate recommendations of equipment solutions.

Support Government Sales Manager

Effectively work with other NA/GA team members and deliver world class customer support. Front line support for government agencies on the purchase of equipment, timelines, order status to delivery of equipment. Attend targeted shows and events. Communicating with the field sales staff and dealerships, contract start dates, end dates, what equipment is eligible, and how to quote customers. Participate in field schools, training dealerships on proper quoting, ordering, delivering procedures. Maintaining internal systems to keep current with state/federal/coop contracts. Managing the flow of inbound orders, dealer transfers, and monitoring order status.
Ensure proper documentation is followed for PDI, ACR, DR's, Warranty etc.as well as proper communication to dealers.
Monitor and qualify sales leads
Audit active accounts for accuracy and clean up as needed
Systems Admin to targeted accounts to ensure they have proper access to systems.


What You'll Get

Highly competitive Total Rewards Package
Opportunities to grow your career and industry knowledge
Make a direct impact for the success of the organization
Respect among colleagues and long-term professional relationships

Requirements:
What You Bring

Education Requirements: Bachelor's degree preferred
Experience: 4-6 years
Travel Standard: up to 10%
Ability to present to small and large groups.
Ability to lead & participate in projects.
Previous strategic account sales experience required.
B2B (Business to Business) sales experience required.
Strong communication and presentation skills.
Product knowledge of Doosan and its competitors' a plus.
Military Experience a plus
Ability to operate machines proficiently would also be a requirement for demonstrations.
Computer skills; Microsoft Office, Salesforce.com, Intermediate/Advanced in Microsoft Excel


Doosan is committed to a diverse workforce and is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, religion, creed, citizenship status, national origin, disability, marital status, sexual orientation, gender identity, protected veteran status, or any other status or characteristic protected by law. Individuals with disabilities who require a reasonable accommodation in the application process or who need assistance accessing the information on this website should call 678-714-6676. The Company's hiring location is Suwanee in GA.PI192252865

Keywords: Doosan Infracore North America LLC, Roswell , Strategic Account Support Specialist, Other , Suwanee, Georgia

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