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Loan Servicing Specialist

Company: Georgia United Credit Union
Location: Duluth
Posted on: September 25, 2022

Job Description:

CAREER OPPORTUNITYGeorgia United Credit Union is a full-service financial institution founded in 1958. As an organization that is committed to service, our vision is to become the financial institution and employer of choice by consistently exceeding our member and team member expectations. We are seekinga Loan Servicing Specialist. This position is responsible for a broad variety of loan servicing support including file maintenance, daily report audits, title processing, insurance payoffs, GAP, warranty and debt protection claims, quality assurance support and skip-a-pay. Ensuring that team members and members are professionally served efficiently and in a timely manner. Responsibilities:Performs various loan file maintenances as assigned.Audits reports to ensure accuracy and compliance with Georgia United's processes and procedures.Supports members and branches by answering questions regarding insurance claims.Maintains and updates members' GAP, debt and disability claims in the system.Processes collateral protection premium add-ons, refunds and interest refunds. Processes dept protection, GAP and warranty remittances and claims.Processes warranty cancelations and total loss warranty claims.Reconciles General Ledger.Responsible for correcting loan file maintenance errors.Research and resolve record keeping errors or discrepancies.Supports members and branches by answering loan servicing questions.Completes required reports as requested.Keeps management informed of any significant problems with loan servicing, significant insurance claims problems and/or file maintenance issues.Serves as backup for title processing for the local and out of state Department of Motor Vehicles offices.Serves as backup for processing letter of guarantees and vehicle loan payoffs notifications. Submits electronic and paper titles to dealerships when loans are paid off.Serves as backup for lien operations, such as release requests and processing Credit union liens on titles used for collateral.Serves as backup for other team member functions within the department.Other duties as assigned.Responsible for projecting and maintaining the Credit Union's professional reputation with members by adhering to professional standards of conduct.Promotes and establishes strong, positive and productive working relationships within the organization through commitment to the company's vision statement, core values and business principles.Qualifications:High school diploma or equivalent required.Preferred 1-2 years of similar or related work experience.Working knowledge of imaging system and be able to operate general office equipment.Computer proficiency with MS Office, including Word, Excel and PowerPoint, Internet, and Email.We offer competitive compensation and a multiple-option benefit package including health, vision, dental, basic and optional life, short and long-term disability, paid time off, annual time off, service days, Traditional and Roth 401(k) plans and company matching, flexible spending account, AFLAC and tuition assistance.All applications for employment must be submitted using Georgia United's online careers website. Only candidates meeting the minimum qualifications and requirements will be considered for career opportunities.To apply for opportunities, please visit:https://bit.ly/3gLsThPGeorgia United Credit Union is proud to be an Equal Opportunity EmployerGeorgia United participates in E-VerifyPDN-9727f006-bbaf-4f91-a18c-d1b52dbb1146

Keywords: Georgia United Credit Union, Roswell , Loan Servicing Specialist, Other , Duluth, Georgia

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