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Experienced High Level Office Staff/Inside Sales Representative (FT)

Company: Royal Flush Plumbing
Location: Snellville
Posted on: November 26, 2022

Job Description:

Royal Flush Plumbing is currently looking for an experienced high level office staff/ Inside Sales Representative. The ideal candidate will be.

*Responsibilities: *

* Exhibit professional and courteous telephone skills while handling a multiple-lined telephone system.
* Maintain a consistently positive, professional, and empathetic demeanor towards customers and technicians.
* Determine customer needs and acknowledge concerns.
* Provide assurance that their needs will be met.
* Maintain detailed records of customer interactions, transactions, and services provided.
* Schedule service calls and notify technicians of assignments using GPS tracking and dispatching software.
* Provide support to technicians, preparing proposals, following up with estimates, and ordering parts.
* Prioritize tasks and immediately handle urgent issues.
* Follow up and follow through with customers and technicians in order to promote good relationships.
* Effectively communicate, collaborate, and coordinate with team members across all levels of the organization.
* Creatively approach challenges and develop solutions that align with company procedures and goals.

*Qualifications: *

* Previous experience in customer service and dispatch.
* Ability to remain positive, professional, and agile at all times in order to build strong relationships with customers and technicians.
* Must be detail oriented, while remaining able to multi-task.
* Must have strong communication, collaboration, and problem solving skills.
* Proficiency in Microsoft Outlook, Word, Excel, and internet search engines and browsers.
* Excellent written and verbal communication skills.
* Must be passionate about personal success and eager to learn.

*Job Type: * Full-time.
*Salary: * $25.00 per hour.
*Work Remotely: * No.

Job Type: Full-time

Pay: $25.00 per hour%58047475%

Keywords: Royal Flush Plumbing, Roswell , Experienced High Level Office Staff/Inside Sales Representative (FT), Other , Snellville, Georgia

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