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Sales Lead Administrator / Inside Sales

Company: SCM Group North America
Location: Duluth
Posted on: November 26, 2022

Job Description:

The *Inside Sales Representative* will be responsible for the coordination and assistance of a broad range of initiatives for the sales team. The position is key to facilitating customer relationships and processes for qualifying leads, distributor assistance, lead distribution, database management and order execution.

The individual in this role serves as point of contact for customers and distributors throughout the sales process; has responsibility for CRM and database management as well as collaboration with the sales team, customer care and service.

*Primary Responsibilities *

* Manage leads by distributing and sometimes qualifying sales leads to the proper sales representative or dealers; manage and coordinate leads until the closing phase including customer and dealer follow ups; monitors the sales network feedback.
* Utilization of SCM business tools such as an ERP, a CRM, and a product configurator called CPQ. Uses all business tools in concert, in order to provide optimum lead management and sales support.
* Provides assistance and information for the SCM online e-store related to chat communications, product info and product pricing.
* Participate in the quote creation process. Responsible for quote accuracy and timely delivery; updating and follow-through with quotes, quoting systems and CRM.
* Collaborates and serves as point of contact for customer care/service to assure the sales cycle goes smoothly from lead through product delivery.
* Gathers data and assists with competitive and pricing analysis.
* Assist in the planning and execution of tradeshows and special events including the development of invitation lists, pre and post-marketing material preparation and registration.
* Other duties as assigned.

Job Type: Full-time

Pay: $45,000.00 - $65,000.00 per year

* 401(k)
* 401(k) matching
* Dental insurance
* Disability insurance
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
* Day shift
* Monday to Friday
Supplemental pay types:
* Bonus pay

Ability to commute/relocate:
* Duluth, GA 30096: Reliably commute or planning to relocate before starting work (Required)

* lead administration/inside sales: 2 years (Preferred)
* CRM software: 2 years (Preferred)

Work Location: One location%58047475%

Keywords: SCM Group North America, Roswell , Sales Lead Administrator / Inside Sales, Other , Duluth, Georgia

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