Police Records/GCIC Clerk
Company: City Of Johns Creek Georgia
Location: Duluth
Posted on: March 16, 2023
Job Description:
The Police Records/GCIC Clerk ensures GCIC rules, regulations
and requirements are followed, serves as a the point of contact for
validations and other GCIC/NCIC related matters, and ensures
compliance with terminal agency responsibilities as required. - The
Police Records/GCIC Clerk may also -perform -a wide variety of
general and/or specialized office support, clerical, and technical
work in support of the Police Department; collects, records,
transcribes, maintains, edits, and retrieves confidential law
enforcement data and information; performs a variety of
recordkeeping functions, including processing police reports;
receives and provides assistance to the public at the front counter
and over the telephone; and provides other support and assistance
to other non-sworn functions and activities of the Police
Department. - This position will require shift work, including
nights and weekends, to support a 24/7 operation. ESSENTIAL DUTIES
& RESPONSIBILITIES The following duties are typical for this
classification. Incumbents may not perform all -of the listed
duties and/or may be required to perform additional or different
duties from those set forth below to address business needs and
changing business practices. In addition, specifications are
intended to outline the minimum qualifications necessary for entry
into the class and do not necessarily convey the qualifications of
incumbents within the position.
- Utilizes Georgia Crime Information Center and National Crime
Information Center terminals: conducts background and criminal
history checks; enters information regarding tags, driver's
licenses, warrants, missing persons, and stolen property; and
obtains, retrieves and relays information to police officers,
detectives, other law enforcement or other staff as requested.
- Enters/retrieves a variety of data into/from GCIC/NCIC,
Computer-Aided Dispatch (CAD), and/or in-house computer; modifies,
locates, maintains, saves, and/or clears files/records within
databases; records information manually into appropriate logs when
computerized systems are -out of service.
- Runs criminal and driver histories and computer background
checks; handles inquiries on driver's licenses (OLNs), vehicle
identification numbers/tags, warrants/summons, stolen
articles/property, wanted/missing persons, and guns.
- Relays various information from GCIC/computer database to
officers and other requesting agencies.
- Places, verifies, releases holds and checks warrants in other
counties or other states; processes warrants received from other
agencies; removes warrants that have been served or cancelled from
GCIC.
- Enters GCIC warrants and prepares daily reports for GCIC
according to the policies and procedures of GCIC/NCIC within 12
hours; retrieves reports from GCIC on wanted persons, compiles
statistical data from GCIC reports and completes LEDS worksheet on
wanted persons; compiles and mails monthly GCIC housing report and
social security report; checks the AS400 warrant system to see if
the warrant is still active.
- Receives GCIC validation report, checks case files to determine
if information is accurate, complete, and current, enters names,
cross-checks queries with GCIC and validates the warrants, advises
GCIC of the status of reports, and ensures timelines are strictly
followed.
- Checks the original warrant, warrant docket, courts, or other
sources to ensure each warrant supports the record entry is valid,
and runs driver history and criminal history files from GCIC to
obtain any additional information that makes the entry more
complete.
- Makes supplemental entries, modifies entries, and makes changes
as more information becomes available. - Records may indicate that
a caution indication should have been used on an entry, cancels,
and re-enters using the appropriate caution screen.
- Cancel and clear all records that are invalid, recalled,
dismissed, or have gotten a locate message.
- Conducts the 2nd person review daily on all warrants that were
served, quality check that the deputy has properly completed and
signed the log.
- Coordinates with probation offices to get files corrected as
required. - Contacts prosecutor to obtain information on
extraditions from jurisdictions within the limits cited, checks
with investigators and prosecutors to determine if the case is
prosecuted, cancelled, or dismissed.
- Provides GCIC auditors with complete, accurate, and quality
information when compliance audits are conducted.
- Performs a wide variety of technical and clerical law
enforcement support duties related to collecting, recording,
transcribing, maintaining, processing, editing, retrieving, and
distributing technical and confidential law enforcement data and
information including police reports, citations, warrants,
protective order, and subpoenas.
- Enters, maintains, and retrieves data, reports, and information
into and from a variety of automated law enforcement records
systems, including a Records Management System (RMS).
- Verifies documents for vehicle releases; runs various records
for background checks; runs arrestees and suspects for warrants,
driving records, and criminal history; assists officers with RMS
checks.
- Processes case reports including citation amendments,
Department of Motor Vehicle paperwork, domestic violence reports,
and traffic accidents; prepares all reports, including both
misdemeanors and felonies; processes all reports to be forwarded to
proper individual or agency.
- Assists with Police file and record management including their
destruction and transformation to micro imaging; scans reports;
assists in the implementation of file record management systems and
programs.
- Photocopies and distributes crime, incident, arrest, and
accident reports to the general public and various agencies.
- Collects checks and cash for reports, vehicle releases, case
reports, and other matters; maintains appropriate ledgers; prepares
and issues receipts.
- Assists other departmental and City personnel with
administrative and office support functions, provides materials to
other agencies; maintains accurate records; maintains various
logbooks; receives packages and opens and distributes mail.
- Assists, provides information, and responds to questions and
concerns from the general public, departmental staff, and other
agencies in person and by telephone; answers and responds to calls
on multiple phone lines; forwards calls to appropriate personnel;
takes and provides phone messages.
- Types correspondence, reports, forms, and other confidential
and specialized documents from drafts, notes, dictated tapes, or
brief instructions; composes letters and other documents as
necessary.
- Performs other duties as assigned. REQUIRED KNOWLEDGE, SKILLS,
AND ABILITIES Knowledge of:
- Records management principles, procedures, techniques, and
equipment.
- Public and agency desk procedures and methods of providing
services and information including those related to collecting,
maintaining, and releasing information, files, and documents.
- Pertinent federal, state, and local laws, codes, and
regulations and department rules, policies, and procedures.
- Customer service principles and practices.
- Methods and techniques of proper phone etiquette.
- Principles and procedures of record keeping and filing.
- Mathematical principles.
- Basic principles of business letter writing and basic report
preparation.
- Excellent verbal and written English usage, spelling, grammar,
and punctuation.
- Office procedures, methods, and equipment including computers
and applicable software applications such as word processing,
spreadsheets, and databases. Ability to:
- Understand the organization, operation, and services of the
City, the Police Department, and of outside agencies as necessary
to assume assigned responsibilities.
- Understand, interpret, and apply general administrative and
departmental policies and procedures.
- Compile, maintain, process, and prepare a variety of records
and reports.
- Perform record searches quickly and accurately.
- Work under steady pressure with frequent interruptions and a
high degree of public contact by phone or in person.
- Exercise good judgment in maintaining critical and sensitive
information, records, and reports.
- Read, understand, and review documents for accuracy and
relevant information.
- Use applicable office terminology, forms, documents, and
procedures in the course of the work.
- Use sound judgment in following and applying appropriate laws,
regulations, policies, and procedures.
- Organize and prioritize work assignments.
- Meet critical deadlines.
- Deal successfully with the public, both in-person and over the
telephone.
- Courteously respond to community issues, concerns, and
needs.
- Understand and follow oral and written instructions.
- Operate and use modern office equipment including a computer
and various software packages.
- Operate specialized automated law enforcement information
systems including Police computer systems to access and maintain
data.
- Type and enter data accurately at a speed necessary for
successful job performance.
- Communicate clearly and concisely, both orally and in
writing.
- Establish and maintain effective working relationships with
those contacted in the course of work.
- Have a "team player" mentality; take direction well from
his/her Supervisor. MINIMUM QUALIFICATIONS Any combination of
education and experience sufficient to successfully perform the
essential functions
- High School diploma or GED equivalency.
- Two years of responsible clerical experience and/or five years
of experience working in a fast-paced administrative position.
- Data Entry Skills, determined by the agency.
- Good organizational, human relations and technical skills.
- Possession of a valid Georgia Class C driver's license.
PREFERRED QUALIFICATIONS
- Terminal Agency Coordinator Certified
- One or more years of experience working within or closely with
a Police/Sheriff's -Department.
- Associate's Degree in information or records management,
business management or related field. LICENSES AND CERTIFICATIONS
- Must possess (or obtain within six (6) months of hire) and
maintain the following certifications:
- GCIC Basic Operator
- NCIC Basic Operator PHYSICAL DEMANDS Physical: Primary
functions require sufficient physical ability and mobility to work
in an office setting and operate office equipment. Continuous
sitting and upward and downward flexion of neck; fine finger
dexterity; light to moderate finger pressure to manipulate
keyboard, equipment controls, and office equipment; pinch grasp to
manipulate writing utensils. Vision: See in the normal visual range
with or without correction; vision sufficient to read computer
screens and printed documents and to operate equipment. Hearing:
Hear in the normal audio range with or without correction. While
performing duties of -the job, employee typically handles office
equipment, objects, or controls and frequently communicates with
others. -Moderate physical exertion is present because of some
stooping and kneeling required. -Employee will sit or stand for
long periods of time and may occasionally move up to 20 pounds.
-Will require travel between facilities or to external agencies.
WORK ENVIRONMENT Employee will work in a generally comfortable
office setting. Great mental effort is required daily; moderate
mental pressure and fatigue exist during a normal workday due to
constant exposure to deadlines; frequent contact with high-profile
individuals. Reasonable accommodations may be made upon request to
Human Resources to enable people with disabilities to perform the
essential functions of the job. The Police Records/GCIC Clerk
starting pay will be competitive and commensurate with the chosen
candidate's qualifications and experience. - The target starting
pay is between $21.86 and $24.10/hour. - This position is
non-exempt, and occasional Overtime will be required. - The City of
Johns Creek also offers an attractive benefits package, including
health benefits, retirement (401(a) and 457 Plans), and paid leave.
- - Interested professionals should submit a resume, cover letter,
and contact information for professional references. - The City of
Johns Creek is a drug-free workplace and an Equal Opportunity
Employer. EQUAL OPPORTUNITY EMPLOYER
The City of Johns Creek is an Equal Opportunity Employer. We do not
discriminate on the basis of age, gender, race, color, national
origin, religion, disability, or any other class or status
protected by law.
IMPORTANT: By submitting your resume online, you hereby authorize
the City of Johns Creek to contact, obtain, and verify the accuracy
of the information contained in this application from all previous
employers, references, and educational institutions. You also
hereby release from liability the City of Johns Creek and its
representatives for seeking, gathering, and using such information
to make employment decisions and all other persons or organizations
for providing such information.
You understand that any misrepresentation or material omission made
by you on this application will be sufficient cause for
cancellation of this application or immediate termination of
employment if you are employed, whenever it may be discovered.
Please note that resumes or other information delivered by email,
mail, or in person will not be considered by the City in our
initial review of your qualifications in fairness to other
potential candidates.
Also, note that this online system only permits ONE document to be
uploaded as an attachment. If you have multiple documents, such as
a cover letter and resume, either combine all into one .pdf or MS
Word file to upload as one file OR copy-and-paste your cover letter
into the space provided and upload your resume file. A resume is
required. Powered by JazzHR
Keywords: City Of Johns Creek Georgia, Roswell , Police Records/GCIC Clerk, Other , Duluth, Georgia
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