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Customer Service Representative

Company: Three Point Solutions
Location: Duluth
Posted on: March 16, 2023

Job Description:

Job Description Job Title: Customer Service Representative - 7620 Responsibilities may include the following and other duties may be assigned:

  • Represents company to external and internal customers, answers product related questions, traces lost shipments, interprets and clarifies customer orders for the shipping department, takes orders over the phone when necessary.
  • May manage web based ordering, confers with management regarding customer credits, returns goods for credit, identifies quality assurance complaints, and writes price differentials on mail orders.
  • May approve allocation of stock in short supply, special price quotations and bids, pricing allowances, deductions and adjustments.
  • May manage inventories at customer facilities using EDI (electronic data interchange), forecasting, replenishment and inventory systems, focusing on stock and allocation issues to maximize service levels Must Have Technical Skills:
    • Experience working in SAP
    • Invoicing
    • Order Entry
    • Salesforce Lightning
    • Sales Support Nice to Have:
      • B2B Sales
      • Capital Orders Management
      • Medical Device
      • MS Office
      • SAP OTC Required Knowledge and Experience:
        • Requires full job knowledge of systems and procedures obtained through prior work experience or education.
        • Requires minimum of 2 years of relevant experience. by Jobble

Keywords: Three Point Solutions, Roswell , Customer Service Representative, Other , Duluth, Georgia

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