Technical Support Specialist
Company: HME
Location: Suwanee
Posted on: March 20, 2023
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Job Description:
Since 1988, JTECH has pioneered innovative, easy to use and
affordable JTECH pagers and text messaging solutions for a variety
of businesses worldwide. For over 25 years, JTECH continues to be
an industry-leading provider of wireless paging and messaging
solutions. JTECH is a wholly-owned subsidiary of HM Electronics,
Inc.(HME) and has been combined with HME Wireless to create the
largest onsite paging company in the world. JTECH provides
integrated guest management and paging solutions to a host of
industries worldwide. From the very beginning, we've known these
solutions would never have happened without the customer-focused
people who make up our company. HME has a team environment with a
culture of collaboration, learning, and growth. With subsidiaries
located in California, Georgia, Missouri, Canada, UK and China,
companies around the world depend on HME for clear, reliable
communication solutions. From setting the standard for drive-thru
headsets and timer systems in the quick service restaurant (QSR)
industry to developing professional audio equipment used in the
Olympic Games, HME strives to create the newest, most innovative
products on the market while providing quality care and attention
to its customers. At JTECH you will have the opportunity to learn
and grow while developing our future products. Come join our
team!
JTECH/HME is currently looking for a Technical Support Specialist.
This person provides technical support for all hardware and
software applications, responds to escalated support calls, and
provides operation, troubleshooting, maintenance, and installation
support. They will also participate in new and existing product
development and testing, including developing and providing user
training to internal and external customers, and working with
engineering and manufacturers to improve product quality and
functionality.
What you will do in the position:
Pay Range: $19.50/hour to $30.00/hour This is the pay range we
reasonably expect to pay for the role. This may vary depending on
experience and other factors. Our benefits package includes tuition
reimbursement; 3 weeks paid vacation your first year, paid
holidays, medical, vision and dental coverage, pet insurance, life
insurance, and 401K contributions.
The physical demands and work environment described here are
representative of those that must be met by an employee to
successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. The employee will
occasionally lift and move up to 10 pounds, 50 pounds with
assistance.
Keywords: HME, Roswell , Technical Support Specialist, Other , Suwanee, Georgia
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