Branch Operations Intern
Company: Regional Management Corp
Location: Lawrenceville
Posted on: May 26, 2023
Job Description:
Are you ready to take your career to the next level? Regional
strives to positively impact the financial lives of our
customers.For over 35 years, our Team Members have been passionate
about supporting customers through their financial challenges in
life. They take pleasure in finding solutions and lending a helping
hand, both to our customers and our communities. As we continue to
grow and become a national brand in consumer financing, we hope
you'll consider us for future career opportunities.If you are
looking to make a meaningful impact in people's lives by bringing a
personal touch to finances, join our team today!Job PurposeThe
purpose of the Branch Operations Intern is to assist in developing
the branch's business, learn the consumer finance business, RM's
business practices and to prepare to manage a branch office.Duties
and Responsibilities
- Complete training program within the required timeframe.
- Understand our personal loan product offerings in order to
assist customers in making educated decisions that help them
achieve their financial goals.
- Establish and build customer relationships through delivering
exceptional service.
- Develop and deliver consolidation options for customers.
- Ability to learn how to underwrite loans.
- Work with past-due customers to arrange payments.
- Assist in maintaining standards in weekly delinquency reduction
and delinquency slow file percentages.
- Offer additional loan products to current customers.
- Execute business plan for outbound solicitation to former
customers.
- Close loans as directed by the Branch Manager.
- Other duties as assigned.Minimum Qualifications
- Current full-time Sophomore, Junior or Senior in an accredited
college program.
- Flexible schedule while working between 8 and 25 hours a
week.
- Computer literacy.
- Must pass pre-employment assessment, drug screen, credit, and
criminal background checks.
- Must be eligible and willing to obtain all required
certification and licenses.Preferred Qualifications
- Major in Business related program preferred
- Previous work experience in customer-facing environment.
- Willingness to relocate for career advancement.
- Valid Driver's License and access to a dependable automobile
with liability insurance coverage.Critical Competencies
- High degree of self-confidence
- Leadership qualities
- High energy
- Above average communications skills
- Ambition to work in the finance business and to be a Branch
Manager
- Customer service oriented with a personality that relates well
with a broad spectrum of people, including external customers,
branch colleagues, and corporate co-workers
- Calm under pressure
- Proven ability to multi-task
- High degree of integrity
- Sales mentalityWorking ConditionsThis position works in a
Branch office providing services to customers and potential
customers in person and over the phone. The Branch Operations
Intern typically works 16-25 hours a week, Monday through Friday
with some evenings and Saturdays.Regional is an equal opportunity
employer and does not discriminate on the basis of race, color,
religion, creed, national origin, sex (including pregnancy,
childbirth, and related medical conditions), sexual orientation,
gender identity, transgender status, age, disability, genetic
information, veteran status, uniform service, or any other
characteristic protected by applicable law ("Protected
Characteristics"). Regional's policy of non-discrimination applies
to all phases of the employment process and relationship,
including, but not limited to, recruitment and selection;
compensation and benefits; professional development and training;
promotions and opportunities; transfers; social and recreational
programs; layoff; and terminations.
Keywords: Regional Management Corp, Roswell , Branch Operations Intern, Other , Lawrenceville, Georgia
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