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Bilingual Product Support Sales Associate

Company: Yancey Bros Co.
Location: Dacula
Posted on: May 26, 2023

Job Description:

Who We Are:From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset---our employees.What You Will Be Doing:As the Bilingual Product Support Sales Representative Associate you will support a machine service shop in a given region. The Bilingual PSSR Associate will be responsible for assisting the Hispanic focused Product Support Sales Representatives in selling parts and service solutions to customers by collaborating with the PSSRs and Service Teams.Primary Responsibilities:Helping the PSSR team to meet and exceed product support sales revenue budget for territory and branchCalling and support the marketing team on developing new accountsDevelop and cultivate relationships with the Earthmoving customer base with the PSSRNew Customer Acquisition - Cold Calling, Selling, Relationship DevelopmentCoordinate PSSR quotes, projects, and managing calls and opportunities via the CRM systemOngoing product support skills and capabilities development via trainingTeam player to partners across the enterprise to help provide the full range of Yancey solutions available to customersUnder Carriage inspectionsConflict and dispute resolutionAdditional Responsibilities:Participate in required safety program and work in a safe manner.Additional duties as assigned by manager.Who We Are Looking For:To be successful in this position you should have prior experience in the heavy equipment industry. This could include as a Diesel Technician, Sales Representative or Service Coordinator. Prior sales experience would be preferred, along with excellent analytical, organization and communication skills.Education/Experience:Must have a high school diploma or equivalent experienceRequired Qualifications/Skills:Bilingual in SpanishExcellent analytical, organization, and communication skills.Employee may be required to submit to customer security requirements including but not limited to additional background checks, drug tests, and provide additional identificationMust have a valid class C Georgia driver's license and clean driving historyPhysically able to operate equipment as well as climb under and on for inspectionsWork in extreme weather conditions, around loud noises and other conditions that will require appropriate Personal Protection Equipment to be used.Preferred Qualifications/Skills:Specific industry experienced desired or an equivalent college degreePrior sales experience preferredValues:At Yancey Bros. Co, we are always looking to add people to our team who share our core values:Safety: We value the lives and health of our team and customers above all else.Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.Teamwork: We work as one across our organization for the benefit of our customers.Excellence: We strive to be the best, continuously improving our customers' experience and the solutions we provide.Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.Ideal candidates will demonstrate the following values:Acting in a safe mannerExhibiting honesty and integrityActing in a fair and ethical mannerTeam mentalityDelivering quality resultsEmbraces change / improvementExhibiting superior customer service skillsExhibiting pride and ownershipWorking with a sense of urgencyExhibiting a winning attitudeWhat We Offer:Yancey Bros Co offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.Competitive Pay StructureCompensation: Competitive PayIndividual Bonus Opportunities AvailableTechnician Tool Allowance401k Plan Strong Company MatchEmployee Profit SharingFinancial Wellness CoachingEmployee Wellness ProgramMedical, Vision, Dental InsurancePrescription Drug CoverageFlexible Spending AccountsShort & Long Term DisabilityGroup Life InsurancePersonal Time OffPaid HolidaysPaid Sick LeaveCareer DevelopmentTuition ReimbursementOngoing TrainingAdvancement Opportunities

Keywords: Yancey Bros Co., Roswell , Bilingual Product Support Sales Associate, Other , Dacula, Georgia

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