Complex Liability Claims Specialist (Hybrid)

Company: Utica Mutual Insurance Company
Location: Duluth
Posted on: May 29, 2023

Job Description:

The CompanyAt Utica National Insurance Group, over 1,300 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected.While we had humble beginnings in 1914, today the Utica National Insurance Group is an "A" rated $1.4B award-winning, nationally recognized organization providing personal and commercial property & casualty insurance products and services.Our Mission is to continually meet the needs of our policyholders, agent/customers and employees resulting in sustainable profitable growth in an increasingly competitive marketplace.We are proud to sell our products through more than 2,200 independent insurance agents around the country as we have been since 1928. These agents provide their clients with valuable insight and resources. And, as the second-largest insurer of Agents' Errors and Omissions (E&O) business in the United States, we insure many of the agents who work with our policyholders.Our purpose is to make people feel secure, appreciated, and respected. These Values define the character of our employees. They personify Utica National - describing what it means to "be Utica National" and how we approach doing business. Together, with our agents, we are committed to providing our mutual policyholders with valuable services and products to help them feel secure.This is a hybrid role with 3 day/month spent in one of our office locations (incl: New Hartford, NY; Duluth, GA; Woodbury, NY; Columbus, OH; Richardson, TX). Travel will be required to attend mediations and trials.Essential Functions:Responsible for thorough evaluation of coverage and proactive investigation, reserving, negotiating and managing the defense of complex liability claims in multiple jurisdictions.Manage all claims in accordance with Utica National's established claim procedures.Draft and present claim reviews to supervisor and upper management that provide full evaluation of coverage, liability and damages associated with claim, proposed plan to resolve claim and sufficient basis and support for authority requests above the Complex Liability Claims Specialist's individual monetary authority level.Maintain timely and accurate claim reserves in accordance Utica National's reserving philosophy.Effectively manage litigation process including appropriate assignment of defense panel counsel, monitoring of defense counsel's work product and working with defense counsel to efficiently and fairly resolve claims.Participate as appropriate in litigation activities including settlement negotiations, depositions, conferences, hearings, alternative dispute resolution sessions and trials.Maintain effective communications with insureds, claimants, agents, and other representatives involved in the claims cycle.Achieve the service standard of "excellent" during all phases of claims handling.Stay abreast of legal trends, case law, and jurisdictional environment and its impact on handling claims within the jurisdiction.Responsible for analyzing and communicating changes in law, regulation, and custom to ensure consistent quality claim handling.Education: Four year degree or equivalent experience preferred.Experience: Minimum of 5 years of commercial casualty claims handling experience working with moderate to high complexity litigated casualty claims. Proven experience negotiating claims and active participation in alternative dispute resolution practices. Experience with general liability, commercial auto and construction defect claims, additional insured considerations and complex coverage determinations is preferred.Salary range: $83,500 - $125,300The final salary to be paid and position within the internal salary range is reflective of the employee's work experience, their geographic location, education, certification(s), scope and responsibilities in the role, and additional qualifications.Benefits:We believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay, comprehensive benefits packages, career advancement and challenging work opportunities. We offer a Comprehensive Benefits Plan for full time employees that include the following:Medical and Prescription Drug BenefitDental BenefitVision BenefitLife Insurance and Disability Benefits401(k) Profit Sharing and Investment Plan (Includes annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results)Health Savings Account (HSA)Flexible Spending AccountsTuition Assistance, Training, and Professional DesignationsCompany-Paid Family LeaveAdoption/Surrogacy Assistance BenefitVoluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet InsuranceStudent Loan Refinancing ServicesMembership with Back-up Care, Senior SolutionsBusiness Travel Accident InsuranceMatching Gifts programPaid Volunteer DayEmployee Referral Award ProgramWellness programsAdditional Information:This position is a full time salaried, exempt (non-overtime eligible) position.As part of our hiring process, candidates who have accepted a formal offer will be required to submit to a comprehensive background check and drug screen; additional screening for credit or MVR may be required for some positions.Utica National is an Equal Opportunity Employer.Apply now and find out what it's like to be a part of an amazing team, thrive in an exciting environment and work for a company you can be proud of. Once you complete your application, you can monitor your status in the hiring process by logging into your profile. A representative from our Talent Acquisition team will be in touch regarding any change in your candidacy.

Keywords: Utica Mutual Insurance Company, Roswell , Complex Liability Claims Specialist (Hybrid), Other , Duluth, Georgia