Intake Specialist
Company: Vayman & Teitelbaum, P.C.
Location: Roswell
Posted on: April 18, 2024
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Job Description:
Our rapidly-growing law practice is seeking a full-time legal
intake specialist to join our team! You'll survey prospective
clients and empathize with them on the details of their case,
manage new client onboarding and data entry, and help our lawyers
book and manage their appointments. We'll provide the training and
resources to help you flourish in your role on a tight-knit,
supportive, and passionate legal team. If you have prior customer
service experience, great communication skills, and a passion for
helping others, apply today!
Success measured and bonus structure tied to appointments being
booked. The more effort put in will output more bonus money.
Responsibilities:
--- Help foster prospective client streams by providing input into
awareness and law firm partnerships initiatives alongside the
marketing team
--- Survey potential clients to determine the right fit with our
practice, while listening to all phone calls in an empathetic
manner
--- Organize paperwork and perform data entry in our case
management system to streamline new client onboarding and current
client files
--- Manage attorney schedules, including prospective client
consultations, to foster caseload growth
--- Perform miscellaneous clerical tasks as needed, including
transcription, research, spreadsheet management, and email writing
to ensure operational efficiency
Quickly assess the need the potential client has for our services.
Move through the call efficiently while adhering to a workflow.
Qualifications:
--- Strong ability to communicate eloquently and empathetically a
must
--- Previous experience with CRM and case management software
desired
--- Firm knowledge of spreadsheet and data management, as well as
computer skills
--- High school diploma or equivalent required; Bachelor's degree
preferred
--- Background in the legal industry preferred
--- Customer service or sales experience a plus
About Company:
Vayman & Teitelbaum, P.C. is a law firm specializing in family law
and probate. With offices in Alpharetta, Marietta, Lawrenceville,
Atlanta (Buckhead), and Cumming, we serve clients' needs in north
metro Atlanta.
Founded in 2010 with a focus on family law litigation, we help our
clients navigate the difficult task of divorce and the associated
issues that arise from divorce, including child custody, alimony,
and the division of property.
We have cultivated a fantastic team and business culture. Our team
of hardworking partners, associates, and support staff are
individually accomplished, earning numerous awards and accolades.
Our team works hard to achieve the best results for our clients in
a friendly environment for our employees.
Keywords: Vayman & Teitelbaum, P.C., Roswell , Intake Specialist, Other , Roswell, Georgia
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