Support Navigator Supervisor
Company: VirtualVocations
Location: Athens
Posted on: May 3, 2025
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Job Description:
A company is looking for a Support Navigator Supervisor to
manage a team providing resources and support for military members
and their families.
Key Responsibilities
Lead and manage a team of Support Navigators for outbound contact
services
Monitor service quality and compliance with established standards
and procedures
Facilitate access to resources and services through client
referrals and connections
Required Qualifications
Master's degree in a social science field (Psychology, Social Work,
Sociology, etc.)
Minimum 3 years of call center customer service experience with 2+
years in a supervisory role
Proficiency in Microsoft Office tools and electronic documentation
systems
U.S. citizenship and fluency in English
Ability to pass background checks and have a suitable remote work
environment
Keywords: VirtualVocations, Roswell , Support Navigator Supervisor, Other , Athens, Georgia
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