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Network Operations Center Technician

Company: IDR, Inc.
Location: Suwanee
Posted on: February 24, 2021

Job Description:

Network Operations Center TechnicianIDR's largest client is seeking a Network Operations Center Technician to join its growing team in Suwannee, Georgia!
*Must be local to the area.*
Responsibilities of the Network Operations Center Technician :

  • Monitor Wide Area Network (WAN) as directed by WAN group to support network access.
  • Create tickets within the established ticketing system to address, data center facility, network and/or system related alerts.
  • Communication and escalation steps taken to ensure prompt resolution of data center facility, network and customer related issues.
  • Monitor cameras and create/assign incidents to the Risk Response Team.
  • Print payroll checks, execute, and print payroll reports.
  • Utilize and maintain data center equipment such as high speed printers and Magnetic Ink Character Recognition (MICR) printers.
  • Add jobs to scheduling system with user department assistance.
  • Maintain clear inter-shift communications to accomplish the desired work flow of each specified processing day.
  • Monitor and order inventory for the data center.
  • Printing and processing of tax forms
  • Printing and processing of student transcript forms
    Required Skills/Experience of the Network Operations Center Technician :
    • Proficiency with MS office suite
    • Understanding of NOC operations and system monitoring
    • Understanding of the network terminologies
    • Network infrastructure knowledge
    • BMC footprints - ticketing systems
    • Knowledge of BMC control M- primarily monitoring, troubleshooting and read the logs
      What's In It for You?
      • Join a flexible, friendly, laid back work environment
      • Enjoy extremely competitive compensation and benefits package
      • Enjoy true work/life balance
      • Join an extremely secure organization that offers job stability
      • Advance your career by joining an organization that believes in promoting from within
        Why IDR?
        • 20+ Years of Proven Industry Experience in 4 major markets
        • Employee Stock Ownership Program
        • Dedicated Engagement Manager who is committed to you and your success
        • Medical, Dental, Vision, and Life Insurance

Keywords: IDR, Inc., Roswell , Network Operations Center Technician, Professions , Suwanee, Georgia

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