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IT Analyst II - Windchill

Company: L&T Technology Services Limited
Location: Duluth
Posted on: June 24, 2022

Job Description:

Job Description:* Collaborate with key business resources on requirements gathering, solution design (FD), configuration (SPRO), testing, user acceptance, implementation, and documentation.* Understand and translate business concepts to executable functional designs; execute these functional designs in form of system configurations or developments which aligns with solution and is compatible with overall architecture.* Develop and deploy configuration and code in compliance with both industry and our client's best practices.* Develop and keep updated, functional design documents and testing scripts ensuring scripts are aligned with current system design and business practices.* Plan, prepare and execute testing plans including unit, functional, and user acceptance.* Assist with estimations of new developments and enhancement requests (costs, benefits, resources).* Resolve incidents and complete service requests to the agreed service levels (SLA)* Execute root cause analysis for incidents received, then develop and present options for resolution.* Work with the Azure DevOps system to track system changes and coordinate the deployment of these changes to production or test systems* Monitor performance and provide responsive action to issues maintaining high-level internal customer satisfaction to required service level performance measures, through the successful resolution of customer requests/issues/change requests;* Ensure individual and team compliance with all our Client's policies and procedures including Sarbanes Oxley, IT and Security. Follow established governance processes and standardsCustomer Sub Location (City): Duluth / Hybrid (WFH / WFO)

Keywords: L&T Technology Services Limited, Roswell , IT Analyst II - Windchill, Professions , Duluth, Georgia

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