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Analyst, Brand Advocate (Remote)

Company: The Home Depot
Location: Snellville
Posted on: September 24, 2022

Job Description:

POSITION PURPOSE:Do you have an interest in eCommerce and Interconnected Merchandising? Are you passionate about driving results? The position will be responsible for analyzing the brand's online performance and for identifying opportunities for improvement in areas such as product assortment, digital content, promotions and returns. The Brand Advocate Analyst will also ensure that new and promotional items are optimized and offer support when suppliers need help with online/system troubleshooting. This role will also be responsible for understanding customer behavior, building strategic plans, and leading presentations with supplier and merchandising partners to gain alignment on planned initiatives. -The Brand Advocate Analyst will cultivate strong partnerships with merchants, cross functionals and strategic suppliers to drive traffic, conversion, and interconnected sales through content optimization, process improvement and analytics. This role is customer focused and will be responsible for building out robust project plans that promote brand growth.MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES

  • 20% - Partners with stakeholders to build project plans that support strategic growth and drive incremental revenue.
  • 20% - Creates and leads presentations with stakeholders to share project wins, analysis results, and to gain alignment on future opportunities.
  • 20% - Analyzes customer behavior and key performance indicators, to identify opportunities that will improve the online experience and drive conversion.
  • 15%- Tracks content performance, digital asset management, assortment opportunities via regular reporting.
  • 10% - Collaborates with suppliers and cross-functional partners to manage content changes, product presentation, and brand performance throughout the product's lifecycle.
  • 10% - Builds system knowledge and expertise through ongoing tailored, training classes.
  • 5% - Provides on-site support and expertise for online product set-up, onboarding, and troubleshooting.NATURE AND SCOPEThis position reports to Manager, Brand Advocate.This position had 0 direct reports. -ENVIRONMENTAL JOB REQUIREMENTSEnvironment:Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. -Travel:Typically requires overnight travel less than 10% of the time.Additional Environmental Job Requirements:ESSENTIAL SKILLS:MINIMUM QUALIFICATIONSMust be eighteen years of age or older.Must be legally permitted to work in the United States.Additional Minimum Qualifications:Education Required: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the jobYears of Relevant Work Experience: 1 yearPhysical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.Preferred Qualifications:
    • Experience with Vendor Management Systems, Digital Marketing, E-Commerce, and Merchandising
    • High proficiency in Excel and PowerPoint
    • Experience with SQL, Tableau and Adobe products
    • Proven record of working with major consumer brands while supporting them in an agile, interconnected environment
    • Agility to learn database systems and web-based platforms
    • Manages multiple projects with competing priorities.
    • Strong written and oral communication skillsCompetencies:
      • Manages Conflict
      • Drives Engagement
      • Action Oriented
      • Collaborates
      • Customer Focus
      • Drives Results
      • Communicates Effectively
      • Nimble Learning
      • Builds Relationships
      • Manages Complexity -We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
        Pay Rate: $80,000 - $60,000

Keywords: The Home Depot, Roswell , Analyst, Brand Advocate (Remote), Professions , Snellville, Georgia

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