Customer - Master Data Analyst

Company: Nesco Resource
Location: Duluth
Posted on: May 29, 2023

Job Description:

SHIFT HOURS: 8AM-5PM (M-F)HYBRID ROLE; IN OFFICE MONDAY AND TUESDAY, WORK FROM HOME WED-FRI.TRAINING WILL BE IN PERSON AND WILL LAST APPROX 2 WEEKS*****************************************Customer Master Data AnalystThis position maintains the integrity of the Customer Master data in multiple computer systems for the *** company. This includes creating new and making changes to customer master data within the ERP and legacy systems for the entire organization. The position ensures that data is entered accurately and efficiently and conform to *** policies, and that appropriate approvals are obtained.Work with the CRM system (salesforce.com) and document processesIdentify areas for improvement and automationEnhancing Customer back-end servicing experiencesMust possess the ability to work in multiple computer systemsSets up new bill to customers within customer master in JDESets up new ship to customers within address book in JDEAnalyzes requests to determine plant needs for customer setupMake customer name and address changes in systemsWork with customer service to determine set up needsUpdate invoicing data in legacy systemsManage the *** portal inbox and Salesforce inboxMaintain the customer information within the framework of the policyWork with team on major projects including setting up new ship to and bill to locations and updating data fieldsDocument standard business processesSKILL REQUIREMENTSWork in a fast-paced environment with a strong sense of urgencyMulti-taskingAbility to document processes, analyze requests and make decisionsAbility to learn and work in multiple computer systems - JDE & Salesforce experience a plusEffective communication skillsProficiency in Excel and other Microsoft office productsNesco Resource and affiliates (Lehigh G.I.T Inc, and Callos Resource, LLC) is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.

Keywords: Nesco Resource, Roswell , Customer - Master Data Analyst, Professions , Duluth, Georgia