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Customer Sales Specialist

Company: Disability Solutions
Location: Lawrenceville
Posted on: May 15, 2022

Job Description:

Job TitleCustomer Sales Specialist AdvertPeople make Sage great. From our colleagues delivering ground-breaking solutions to the customers who use them: people have helped us grow for more than thirty years, and people are driving our future as a great SaaS company. We're writing our next chapter. Be part of it!At Sage, we recognize that the world of work has rapidly shifted over the last few years, particularly how we work. That is why we have committed to working in a hybrid way going forward. Human connection is an essential ingredient of the 4 principles that make up our Flexible Human Work hybrid framework and we want to be transparent in what that looks like when you join our Sage family. On one hand, our offices will continue to play an important role in our future and serve as a place for spontaneous conversations, connection, collaboration as well as focused time. On the other hand, we have learned to reimagine where and when we work and to unlock that flexibility and innovation for our colleagues offering them the opportunity to work flex across their home, Sage offices or customer sites.We invite you to join us and help us write our next chapter. Follow us on our social media sites to join in conversations about open positions and company news! #lifeatsage #sagecareers. If you would like support with your application (or require any adjustments) please contact us at careers@sage.com for assistance. All qualified applicants will be thoughtfully considered and never discriminated against based on their race, color, age, religion, sexual orientation, gender identity, national origin, disability or veteran status.EOE AA/M/F/Vet/Disability Sage Software is an Equal Opportunity Employer. We comply with the laws set forth in the Equal Employment Opportunity in The Law poster: http://1sa.ge/EjaS30kzhpR Job DescriptionThe purpose of the Customer Sales Specialist role is to improve the overall efficiency of the medium segment renewals, manage sales requests from partners for existing customers. This role will be the first point of contact for customers via an active inbound phone queue and be a first point of contact for partners. They will have as assigned portfolio to manage of renewal under 4K. The Customer Sales Specialist will be a local expert on sales process and order management for the CAMs they are aligned to support. Key ResponsibilitiesManages renewal process for Accounts with Renewal Value Dedicated to phone queue for customers to call into for L1 sales questions Manage sales submittal processes: License orders, upgrades, downgrades, ISVs and any additional add on. First level Save conversation: tracks and reports on all renewals that miss their renewal date and collaborate with winback Works with Order to Cash team on matching payments Works with Business Care and Sales Ops to follow up on missing payments of orders Create subscription migration quotes for CAMS and Partners Generate qualified leads for SPC, SHP and Sage Intacct Participates in daily huddles with CAMs Experience: - 2 - 3+ years inside sales, operational or customer support experience - Excellent organizational and communication skills - Fundamental Microsoft Office and computer skills - Detail orientated, with strong organizational and time management skills - Strong propensity for learning new systems and processes for development - Project Management experience Preferred: - Numerical abilities and problem-solving attitude - 1+ year project management experience - Software - SaaS industry experience Technical / professional qualifications: - Inside Sales experience FunctionSales CountryUnited States Office LocationLawrenceville Work Place typeHybrid

Keywords: Disability Solutions, Roswell , Customer Sales Specialist, Sales , Lawrenceville, Georgia

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