Customer Service Representative

Company: Title Tree
Location: Loganville
Posted on: May 15, 2022

Job Description:

Job DescriptionAs a customer service rep you will: Assist in managing overall store performance by meeting Key Performance Indicators (KPIs) and tracking, analyzing, and training Team Members on various performance reports.Maintain office security and conduct proper opening and closing procedures, including management of vault, cash drawer, and bank deposits.Oversee account management and recovery processes while maintaining a focus on customer service to prevent loss and charge off accounts. Partner with vendors on auctions, vehicle sales, and moving consignment.Ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations.Assist in running the store and day-to-day operations in the absence of the General Manager.Utilize personal vehicle to complete bank deposits and other Company business throughout the workday.Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.Utilize strong interpersonal skills to communicate and interact with customers and Team Members at all levels.

Keywords: Title Tree, Roswell , Customer Service Representative, Sales , Loganville, Georgia