Patient Service Representative - Front Desk

Company: WellStreet
Location: Loganville
Posted on: March 19, 2023

Job Description:

**WellStreet Urgent Care****Patient Service Representative - Front Desk****Piedmont - Loganville/Snellville, GA - Full Time****Job Description**The Patient Service Representative is the first point of contact between the patient and clinical staff. The front office position plays a vital role of ensuring & exceeding the expectations of the patient with the WellStreet experience.**Responsibilities*** Greet patients and provide instructions to all visitors in a polite and professional manner* Maintain the readiness of the WellStreet Urgent Care & OccMed reception area* Perform clerical tasks and adhere to established policies and procedures* Determine and collect each patient's financial responsibility * Analyze health insurance benefits, verify insurance eligibility and relay relevant information regarding payment policies and billing/collection processes * Assist the practice manager and other staff as required* Provide overall support for Physicians and office operations* Perform triage and obtain vital signs* Obtain and document patient history* Understand and enforce standard healthcare regulatory requirements* Collect and maintain all patient and business documents while maintaining confidentiality* Perform office procedures including all general administrative duties* Document Electronic Medical Record (EMR) all medical interventions* Assure HIPAA and OSHA compliance* Responsible for traveling to any WellStreet location to support the staff**Minimum Qualifications**High school diploma or equivalent. Must have at least one year experience in a medical office or emergency room setting. Urgent care experience preferred, but not required. Ability to work nights, weekends and holidays. Experience with insurance eligibility and co-pay determination. Certification & experience as a medical assistant a plus, but not required.Apply: Patient Service Representative - Front Desk * Required fields First name* Last name* Email address* Location * Phone number* Resume* or Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste your resume here or Cover Letter If "Yes", you have been convicted of a felony, please explain the circumstances around the conviction:* The following questions are entirely optional. To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. . Gender Race/Ethnicity I consent to be contacted over SMS/Text for this job.

Keywords: WellStreet, Roswell , Patient Service Representative - Front Desk, Sales , Loganville, Georgia