Customer Service Representative

Company: OLI VIBRATOR LLC
Location: Duluth
Posted on: May 28, 2023

Job Description:

Customer
Service Representative - CSRAn
ADP client
is currently recruiting for an experienced individual to be our next Customer
Service to join our team in our Duluth,
GA 30096 location. Who We
Are:We
are an international leader in industrial vibration technology, providing
clients around the world with industrial vibrators, electric vibrators, pneumatic
vibrators, concrete consolidation, and a vast range of products designed to
adapt to multiple applications in the widest range of industrial sectors.About
the Role:The CSR
is responsible for interacting with customers to provide basic or scripted
information in response to routine inquiries about products and services. May manage
and resolve general complaints.What you'll
do:Core
duties and responsibilities include the following. Processes
PO's/send order confirmations.Manages
quotes.Sends
pick tickets to be shipped.Calculates
pick tickets $ and EOD $.Answers
phones.Processes
RMA's.Answers
customer questions.Gives
tracking info to customers.Set-ups
and schedules customer pickups/schedule LTLs.Set-ups
new accounts and new bill to's.Sends
invoices to customers.Processes
commercial invoices for Canadian customers.Processes
CC payments in Authorize.net when needed.Assists
sales.Performs
other related duties as assigned by supervisor or management.Our
Perfect CandidateEducation and Experience:High
school diploma or Associate DegreeMust
be proficient in English, especially in speaking.Strong
computer skills.Proficient
in Microsoft Applications i.e., Outlook and Word.Ability
to use Excel spreadsheets, PDF documents. Proficiency
in SAP customer service modules or similar, and eager to learn and will train. Required Abilities and Skills:Strong interpersonal, verbal, and
written communication skills.Time
management skills to prioritize and meet deadlines.You are
highly organized with outstanding diligence.Individual
who is creative and offers innovative ideas.Ability to
work independently and as a member of a team.Flexibility
to lead and thrive in a challenging and fast changing environment.Company
Offers: Annual salary range is $40k to $45k, will be commensurate
with experience and education.Some remote working hours are available after
90-day trial period.Comprehensive benefits package available: (healthcare, vision, dental and life
insurances; 401k plan match; paid vacation, sick days, and paid holidays including
one week at the end of December).To Apply:
Please submit
your resume via the
'Apply Now' button!We are an Equal Opportunity Employer!keyword:
account representative, call center representative, client services
representative, customer care representative (CCR), customer service agent,
customer service representative (CSR), customer service specialist, customer
support representative (customer support rep), guest service agent, member
services representative (member services representative)PDN-993d6121-749a-4782-90ac-4a47e1aae00f

Keywords: OLI VIBRATOR LLC, Roswell , Customer Service Representative, Sales , Duluth, Georgia